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Manager - CyberSecurity R&D


Scarborough, ON, CA Burnaby, British Columbia, CA Toronto, ON, CA Ottawa, ON, CA Edmonton, AB, CA Calgary, AB, CA Vancouver, British Columbia, CA

Req ID:  27666
Jobs by Category:  Security & Automation
Job Function:  Cybersecurity
Status:  Full Time
Schedule:  Regular

Your work will protect TELUS.

Join our team and what we'll accomplish together


We live in and work in a rapidly evolving digital world where cyber security is critical. Protecting information and ensuring the reliability of network and services is paramount. At TELUS Security, we strive to always be steps ahead, tackling the toughest security challenges head-on with top talent and leading expertise in cybersecurity risk management.

The Security DevOps & Reliability team is committed to providing excellence in developing and operating TELUS security technology and solutions, while ensuring world-class reliability of TELUS networks and systems and improving the overall cybersecurity posture. We invest in new, cutting-edge technologies and leverage business intelligence and data analytics to develop innovative security solutions and capabilities.

We partner with industry leaders to meet the cyber security needs of TELUS to meet the demands of an increasingly complex and ever-changing security landscape. We are passionate about learning and growing as individuals and as a team, all of which enables us to thrive in a dynamic, fast-paced environment.

As the Manager of the Cyber Security R&D team, within the Cyber Security DevOps & Reliability organization, you will guide a technical team responsible for the design, development and project delivery of cyber security infrastructure, platforms, and applications critical to protecting TELUS. As a visionary leader, this is your opportunity to drive the strategic transformation to the Cloud and automation in a DevOps environment.

What you’ll do

  • As an Effective Leader, you will:
    • Drive a high engagement high performance culture
    • Provide strong support to the team members to achieve the team goals
    • Inspire and empower a national team of security and technology professionals with your vision, strategy and program execution management
  • As an Expert, you will:
    • Leverage your experience and expertise to manage the strategic cyber security infrastructure, platforms, applications critical to protecting TELUS
    • Collaborate with the architecture and operations team to deliver new cyber security infrastructure, platforms, and applications, and the on-going life cycle management
    • Collaborate with the operations team and stakeholders to drive resiliency, reliability, and seamless performance of our deployments 
    • Partner with vendor management and vendors on maintenance & support (M&S) requirements and develop vendor scorecards and provide regular feedback on quality of vendor’s operational support
    • Support established KPIs to ensure performance is measured against expected business outcomes.
  •  As a Strategist, you will:
    • Proactively define TELUS’ internal cyber security strategy, roadmap and vision
    • Define strategic programs and projects to execute on the overall TELUS security mandate  
    • Be trusted advisor by providing objective, practical and relevant insights and advice across the various TELUS security infrastructure, platforms and applications
    • Establish cyber security business cases and define saving or cost prevention opportunities  
  • As a Project & Resource Manager, you will:
    • Provide project coordination and management support including prioritizing resourcing needs for competing projects based on business priorities
    • Plan and manage capital and operating expenses budget for the team

What you bring


  • Passionate about leading a divers technical team to solve cyber security and operations challenges
  • Acknowledged for your strong project or program management and financial management capabilities
  • Known for your ability to communicate complex/technical topics, data insights, and compelling stories that are clear and easily understood by a diverse range of audience including executives
  • Skilled in your ability to develop execution plans that align with strategy and roadmap
  • With a knack for assessing and analyzing business needs and transforming them into workable business and technical requirements
  • Committed to attracting, developing and retaining the best talent and fostering a collaborative and supportive environment
  • Appreciated for your curiosity to appropriately question and challenge the status-quo resulting in driving higher business value
  • Respected for your collaborative spirit and ability effectively manage relationships across the organization
  • Known for your sound decision making and result-driven mindset with the ability to take initiative and ownership of complex issues, concepts, and tasks through to resolution




  • Knowledge of cyber security technologies such as firewalls, intrusion detection and protection system, email security, web Security, DDoS prevention, wireless security, identity and access management (IAM) systems, 2FA, certificate and key management, HSM, monitoring tools, cloud security
  • Cloud experience Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP)
  • Knowledge of virtualization technologies & network functions virtualization (NFV)
  • Understanding of telecommunications (wireless and wireline), and information technology (IT), data center environments
  • Familiarity with scripting and automation
  • Professional security certifications: Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), SANS
  • Post-secondary degree in Engineering, or Computer Science, or related disciplines

A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Security & Automation

We’re looking for talented sales professionals, solution designers, security technicians and customer support specialists with proven experience in commercial security and automation to join our team.

We are honoured to be recognized

Team TELUS at a glance

Days volunteered in our communities

Billion contributed to charitable and community organizations since 2000

Million customer connections


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.