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Account Manager- Public Sector


Toronto, ON, CA Etobicoke, ON, CA North York, ON, CA Kitchener, ON, CA Guelph, ON, CA Cornwall, ON, CA London, ON, CA Scarborough, ON, CA Vaughan, ON, CA Hamilton, ON, CA Niagara Falls, ON, CA Cambridge, ON, CA Mississauga, ON, CA Peterborough, ON, CA Oakville, ON, CA Kingston, ON, CA

Req ID:  26114
Jobs by Category:  Health
Job Function:  Sales & Professional Services
Status:  Full Time
Schedule:  Regular

Our team


At TELUS, we’re looking for accomplished sales professionals who are obsessed with exceeding customer expectations and surpassing revenue targets to represent the TELUS brand, values & promise. This particular opportunity focuses on the broader Public Sector.

We are not your standard (traditional) sales organization. We are passionately curious about our customers’ businesses and the drivers that keep executives focused on their key priorities as we partner with them on all-important journeys together.
This is a challenging and collaborative consultative role - identifying solutions to bring clarity to ambiguous problems. Sales is an art and we provide the best coaches, strategy, training, resources, support and inspiration. 


Here’s the impact you’ll make and what we’ll accomplish together
Account Managers at TELUS develop customer relationships and account strategies. You will champion TELUS inside of customer organizations and advocate for the customer inside of TELUS. As Account Manager, you will quarterback an interdependent account team of inside sales, specialty sales and technical pre-sales and draw in executive leaders as required. You’ll leverage the broad capabilities of TELUS – from connectivity and network backbone, to managed services, security solutions, unified communication, IoT and mobility – and various subject matter experts in the internal environment and partner community. You will have individual targets for both wireline and wireless products & services, with uncapped earning potential.


Here’s how


  • Manage and continue to develop a dedicated territory of accounts with the intention to grow revenue and pursue growth opportunities in existing public sector customers and prospects
  • Prepare professional proposals targeted to the key decision makers, in the customer's terminology, that clearly communicate the TELUS solution and value proposition to the customers' business problem
  • Negotiate contracts, initiate orders and pursue everything with energy, drive and a need to finish
  • Initiate post sales activities to ensure services sold are providing ongoing customer benefits; provide additional training to new customers as required
  • Compile and report statistics on present and previous wireline/wireless requirements; providing feedback to marketing and sales regarding problems, public opinion, policy matters and/or market challenges

What you bring


Account Managers have the unlimited opportunity of a business owner. You own your calendar and your account strategies and leverage an extended team dedicated to ensuring your success.
In parallel with your personal and team accomplishments is making a true difference in the lives and successes of the customers you serve. You will work alongside and mentor with some of the best sales professionals in the industry. They share your passion to win in the market and have a vested interest in helping drive your career.

You are likely in a similar role, today, with 2-5 years’ experience in a face to face sales environment, applying formal sales methodologies. You have knowledge of the wireline and wireless marketplace, or experience in similar complex solution environments. You are an experienced forecaster, linking account plans to both customer and TELUS strategic drivers. You have knowledge of or experience with most of the items below:


  • Understanding of Ontario Public Sector delivery systems, with specific experience supporting customers in municipalities or education 
  • Proven track record in developing a new territory.
  • Business and technical acumen: demonstrated ability to identify and articulate financially sound TELUS solutions to customer's business problems through understanding the technologies, products, services and resources
  • Strong sensitivity to customer needs and situations, analytical ability in discerning priority and non-priority issues, making decisions from a number of alternatives based on logic and fact, and capable of using persuasiveness in negotiating mutually satisfactory resolutions
  • Motivation and enthusiasm, curiosity, willingness to learn and stay ahead of emerging technology
  • High EQ - emotional intelligence - to collaborate and communicate with internal and external customers at all levels
  • Proven ability to create corporate relationships with customers that are characterized by mutual trust and respect for the TELUS value proposition
  • Have strong AQ - adaptability quotient, to change and learn quickly as required for the business and market needs
  • Must possess a valid driver's license and be willing to travel as required



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.






We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

Physicians using TELUS Health electronic medical records

Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.