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Account Specialist, Inside Sales- Small Business Solutions


Burnaby, British Columbia, CA

Req ID:  1301
Jobs by Category:  Sales and Marketing
Job Function:  Sales & Professional Services
Status:  Full Time
Schedule:  Temporary



Every day, our Small Business Solutions team enables Canadian Businesses to thrive through the power of the Internet; we make technology secure, simple, and worry-free.


In this 12 month opportunity as an Account Specialist, you will engage and acquire business clients operating in the Small Business space. A true self-starter, you are motivated by exceeding sales targets. 



What we offer you:


  • Competitive compensation, commission
  • Share purchase program with a generous company contribution
  • Opportunity for a permanent position
  • Well-being allowance
  • A supportive culture that promotes recognition and feedback
  • Opportunities and support for growth and development
  • A chance to play a dynamic role within your community
  • A highly-engaged and collaborative team environment



Here’s what we’ll accomplish together


Our highly motivated team has a proven track record of growing our existing client base, specifically targeting Small Businesses across Canada. We deliver best-in-class customer service and use a customer first lens for acquisition, marketing and sales execution.



Here’s how


  • Deliver best in class customer service, build strong relations, and influence decision makers
  • Generate connections via cold calling to identify key decision makers and generate growth opportunities and revenue
  • Prospect and acquire new small business accounts
  • Actively listen to customers, complete needs investigation and identify and recommend solutions from our Small Business suite of products and services
  • Build and deliver an accurate sales funnel and manage data in a Client Relationship Management tool
  • Keep up-to-date on relevant offerings in the market and effectively communicate our value proposition
  • Achieve monthly activation and revenue targets
  • Be a subject matter expert on our small business products and services



Do you have what it takes?


  • Post-secondary and/or equivalent experience
  • Sales experience (wireless industry not required, considered an asset)
  • Passionate about creating best-in-class customer experiences and proven track record of cultivating relationships
  • Strong negotiation and problem solving skills, known to be a creative thinker
  • Contagious and positive attitude and ability to quickly adapt to change
  • Effective communication and presentation skills and confident in leveraging your business acumen skills
  • A self-starter with a relentless focus on achieving sales goals with minimal supervision
  • PC skills including SalesForce.com, MS Word, Excel, PowerPoint, etc



A bit about us

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you’re helping us make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability —your unique contributions and talents will be valued and respected here. 

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

Consecutive years our annual dividend payment has increased


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.