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Manager, Fulfillment & Inventory(Technology architecture)

Location: 

Burnaby, BC, CA, V5G 1J9 Ottawa, ON, CA Toronto, ON, CA Vancouver, BC, CA Calgary, AB, CA West Vancouver, BC, CA Edmonton, AB, CA

Req ID:  45987
Jobs by Category:  Technology Solutions
Job Function:  Technology
Status:  Full Time
Schedule:  Regular

Description

Join our team

 

The Custom Billing & Fulfillment team within the Chief Information Office(CIO) at TELUS is a team of skilled and passionate members who focus on enabling our business partners to achieve amazing results. We partner with TELUS Business Solutions to harness the transformative potential of cloud technologies and AI, delivering innovative and scalable solutions. We are responsible for business-critical products and services, working across organizations to create strategic value by unlocking additional revenue, accelerating time-to-market, and ensuring superior product quality and support.

 

We continue to focus on cultivating an excellent team culture, building diversity at all levels, and providing opportunities for our team members to explore, innovate, and learn. By fostering a customer-first mindset to build solutions using best practices, we strive to accelerate the value chain for products and services for Enterprise, Business, and Partner Solutions customers. Our team takes pride in earning a reputation for being competitive partners who are equally invested in the overall success of TELUS and our business customers.

 

As Manager, Fulfillment & Inventory(Technology Architecture), you will leverage your strong technical and business acumen to lead a geographically diverse team accountable for setting the vision/strategy and architecture for multiple systems and applications within the Business Fulfillment & Inventory Management product family. In addition, you will work with multiple departments and stakeholders to identify common needs and drive standards to deliver on both business benefits and advancing the CIO strategy. In this team, you will collaborate with other IT professionals, vendors, and business owners to enhance our inventory management and fulfillment applications and platforms.

 

What you’ll do:

 

  • Lead, inspire, and support team members to accelerate technical and business initiatives that drive quality outcomes.
  • Drive transformational change across multiple stakeholder groups and support human change management.
  • Contribute to enterprise architecture strategy and develop technology roadmaps.
  • Direct cloud transformation initiatives including strategy, implementation, cost optimization, resource utilization, and disaster recovery planning.
  • Partner with business units, executive leadership, and vendors to understand requirements, present solutions, and lead technical discovery sessions.
  • Evaluate and implement emerging technologies, spearhead modernization initiatives, and maintain knowledge of industry trends and innovations.

Qualifications

 

What you’ll bring:

 

  • Degree in Computer Science, Information Technology, or Engineering.
  • 8+ years' extensive experience in IT, advanced solutions architecture, software & product development.
  • Strong hands on experience(at least 5 years’) working on enterprise cloud within development / migration / deployment / operations and building supporting business cases.
  • Ability to build and lead high-performing technical teams.
  • Customer-first mindset, strong process improvement skills, and passion for innovation.
  • Technically/business curious; willing to dive into details and own the experience.
  • Exceptional communication and relationship-building skills.


Great-to-haves:

 

  • Knowledge or any experience with Cloud SQL, Pager Duty, Dynatrace, GitHub will be an asset.
  • Knowledge or any experience with Continuous Integration and Continuous Delivery.
  • Experience with technical project management (on premise to cloud, migration).
  • Knowledge of cloud architecture and services (Google Cloud Platform).
  • Understanding of web-based application architectures and knowledge of several digital-first technologies including application servers, portal technologies, web services, middleware, and systems infrastructure.
  • Prior experience managing a team with knowledge in Site Reliability Engineering.
Salary Range:  $110,000-$166,000
Performance Bonus or Sales Incentive Plan:  20%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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