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Manager-AI

Location: 

Burnaby, BC, CA Toronto, ON, CA Montréal, QC, CA Edmonton, AB, CA Vancouver, BC, CA Calgary, AB, CA Qu?bec, QC, CA Ottawa, ON, CA

Req ID:  48995
Jobs by Category:  Technology Solutions
Job Function:  Data Science
Status:  Full Time
Schedule:  Regular

Join our team and what we'll accomplish together

 

The Chief AI Office  team is on a continuous journey towards helping TELUS become a world-class leader in Artificial Intelligence products and solutions. We achieve this by delivering ML and data analytics capabilities built upon unified scalable platforms, advanced tooling, high-quality data, and fostering a product and platform-oriented culture.
Our AI Accelerator team plays a central role in harnessing the full potential of AI across the company. We act as transformation consultants to help our business unit partners create exponential value through an insight-by-design approach.


As a Manager of Artificial Intelligence, you will build and lead a team of 10 AI experts dedicated to the TELUS portfolio. Your team will consist primarily of AI Engineers, complemented by Data Engineers and an AI Product Manager. You will collaborate across business units to ideate, define, and champion opportunities to apply AI insights that drive improved financial decision-making and stronger business outcomes.
 

What you'll do

 

  • Lead and Inspire: Manage and motivate a team of AI experts, inspiring them to act as intrapreneurs who identify opportunities, take calculated risks, and own the results and impact of their work.

 

  • Strategic Implementation: Drive the development and execution of AI strategies that align with TELUS' financial objectives, ensuring transformative technologies are implemented at scale.

 

  • AI Initiatives: Spearhead projects in areas such as Pricing, investment optimization, Fraud, Call centre and revenue & cost forecasting to deliver quantifiable benefits to the TELUS portfolio.

 

  • Stakeholder Engagement: Communicate complex technical problems and AI-driven insights to unlock new business needs and drive decision-making.

 

  • Change Management: Facilitate organizational change by operationalizing AI insights and managing transformations through effective change management practices.

 

  • Engineering Excellence: Lead the development and implementation of robust, scalable, and efficient AI solutions.

What you bring

 

  • AI Expertise: Deep technical knowledge and 3+ years of experience in deploying AI and machine learning solutions.

 

  • Business Development: Experience developing new strategies and identifying business opportunities that result in efficiencies and improvement in revenue.

 

  • Team Leadership: 3+ years of experience in a role guiding and influencing people, with the ability to build and lead a team of 10 AI professionals.

 

  • Impactful communication: Ability to serve as the primary communication link and provide executive updates on cross-TELUS AI programs.

 

  • Adaptability and Learning Agility: Demonstrated ability to quickly learn and adapt to new/emerging technology and apply AI solutions effectively.

 

  • Bachelor's or Master's degree in Engineering, Data Science, Computer Science, or related fields. A business background is a plus 

 

Work Environment


Location: Anywhere in Canada (hybrid or fully remote work arrangement)
Collaboration: Work with experts in Brazil and across Canada 

 

 

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.
Salary Range:  $110,000-$166,000
Performance Bonus or Sales Incentive Plan:  20%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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