Manager Technology Strategy - Property and Program Management

Join our team and what we’ll accomplish together

At TELUS, we're at the forefront of building Canada's most reliable and advanced wireless network. The Manager for Property and Program Management is a strategic leadership role responsible for overseeing all aspects of wireless cell site property management while directing the Program Management Office (PMO) for major wireless network initiatives and programs. This dual-function role requires a seasoned professional who can effectively manage complex real estate portfolios while ensuring seamless execution of large-scale wireless infrastructure programs across TELUS's network expansion strategy

Together, we will:

• Manage and bring digital transformation to our Property Management group, driving efficiencies and advanced reporting that allows the teams to effectively manage and maintain agreements.
• Develop and embody robust PMO practices that allows the Senior Program Managers within the team to be highly effective, independent and successful in driving major programs
• Collaborate on bringing innovative solutions like virtualized and Open RAN (O-RAN) networks from concept to fruition, positioning TELUS as a leader in next-generation wireless infrastructure.
• Oversee multiple concurrent wireless implementation programs including advanced technology rollouts, network densification programs, and special event preparation

By joining our team, you'll be part of a group that's not just building a network, but shaping the future of connectivity in Canada. Your leadership will be instrumental in delivering an exceptional wireless experience to millions of Canadians.

Description

What you’ll do

Lead and Develop Your Team

• Manage a dual-function team of Real Estate as well as Senior Program Managers, fostering a culture of innovation and continuous improvement
• Provide mentorship and guidance to team members, helping them grow their skills and advance their careers
• Facilitate cross-functional collaboration with other departments to ensure aligned strategies

Strategic Property Portfolio Management

• Manage relationships with property owners, landlords, and real estate agents for inbuilding sites, rooftop installations, and ground lease agreements
• Develop and implement property management strategies aligned with network expansion and operational goals and budget constraints
• Develop and implement utility management strategies
• Negotiate on-time lease renewals to optimize cost and operational efficiency

PMO Strategy & Governance

• Lead and develop the Wireless Network PMO team
• Establish PMO standards, methodologies, and best practices for programs
• Develop and maintain program governance frameworks, risk management protocols, and quality assurance processes
• Create and manage program dashboards, KPIs, and executive reporting mechanisms

Program Execution & Delivery

• Oversee multiple concurrent wireless programs including network rollouts, new technology introduction and other complex programs
• Ensure programs are delivered on time, within budget, and meet quality standards
• Coordinate across cross-functional teams including Devices, RAN Development, RF Engineering, Implementation, Operations, and Capital Management
• Manage large program budgets
• Facilitate program steering committees and executive reviews

Continuous Improvement & Innovation

• Drive process improvements and automation initiatives within the PMO
• Implement project management tools and technologies to enhance efficiency
• Develop training programs and capability building for Program managers
• Foster a culture of continuous improvement and operational excellence

Qualifications

What you bring

• Technical Expertise: Deep understanding of wireless network infrastructure and cell site requirements. Ability to understand contracts, legal context, and an understanding of the regulatory requirements surrounding Wireless infrastructure
• Leadership: Exceptional leadership and team management abilities, coupled with strategic planning and digital transformation leadership.
• People Skills: Strong coaching, mentoring abilities, and effective communication skills across various stakeholders.
• Innovation: Proven innovative mindset, adaptability, and analytical problem-solving.
• Operational Excellence: Experience in automation, project management, and risk management.Ability to work in fast-paced, dynamic environment with competing priorities
• Business Insight: Customer-focused approach, understanding telecom trends, cost optimization, and aligning initiatives with business goals.
• Bachelors Degree in Engineering, Appraiser, Administration or a related field, Master's degree or MBA preferred
• 8+ years of experience working in the telecom industry, with 3+ years experience managing teams

Great-to-haves

• AI/ML Experience: Development of AI-powered solutions, and demonstrated success leveraging AI to solve business problems.
• Knowledge of GIS systems and site planning software
• Certifications: Specialized certifications in network technologies and executive leadership.
• PMP (Project Management Professional) certification
• Experience with 5G network deployment
• Deep understanding of contracts, experience with Contract negotiation
• SAP knowledge/Excel
• Understanding of Canadian real estate laws and regulations (civil code, common law)

Advanced knowledge of English is required because you will most of the time interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.