People & Culture Payroll Specialist

Description

Hybrid role (2-3 days at our Burnaby office is required)

Are you interested in creating the future of work?
 
At TELUS, we’re looking for bright people who like to innovate every day. As part of the People & Culture team, you should know that we’re not your standard (traditional) HR. We embrace change and challenge the status quo and we have fun doing it. We’re just as passionate about our team as we are about our customers and we’re looking for people that radiate this passion.
 

Here’s what we believe 
 

• We are ONE team – there’s no room for egos or blame
• Everything we do is tied to the business – our customers
• We challenge the status quo – and when others think we’re done, we make it better
• We live up to our commitments – to ourselves, our friends, family, peers, leaders and our customers
• Our success is all about how we do things – how we lead and think, proactively solve problems, deliver, communicate, and more!

Position Overview:
 
In this role, you will be an integral part of the Payroll & Benefits team, delivering excellent support and impeccable customer service to over 24,000 internal team members, over 22,000 retirees and many more external customers across Canada. Alongside, the larger HR Operations team, and one of two specialists, you will put your best foot forward by helping –
 

• Deliver superior team member experiences by providing payroll expertise and guidance to all of our stakeholders
• Bridge the gap between system and people by being the business process expert of the various HR tools we own and providing ongoing coaching to our payroll and benefit administrators
• Bring a mindset of innovation and continuous improvement by challenging the status quo and implementing process improvements
• Ensure the integrity of our overall data through audits, automation, and a relentless focus on safeguarding the quality of our work

Responsibilities
 
Reporting to the Payroll Manager, you will bring your A-game by being an:
 
Expert in your field: 

• Accounting for the day-to-day entry of the executive monthly and quarterly payrolls, including backup of payroll submission and queries to the prime
• Acting as a technical resource for all payroll and benefit related matters
• Partnering around the ongoing maintenance of all payroll and benefits business processes
• Co-ownership of data integrity for all team member pay and benefits data within our control
• Completing audit preparation and documentation support and information as needed for internal, external and regulatory audits, ensuring we comply with TELUS Corporate and External Auditor’s Sarbanes-Oxley control requirements

 
Engaging Communicator:

• Effectively collaborating with our national team
• Building relationships with the various stakeholders that you support through your deliverables within the P&C Operations team
• Collaborating with senior leaders to manage escalations and identify efficiency opportunities
   

Qualifications

What you bring

Required Experience:

• Minimum of 3-5 years payroll and benefits experience working on both federally and provincially regulated Canadian payrolls
• Strong payroll systems experience (SAP payroll/Success Factors an asset)
• Working in a unionized environment is an asset
• Bilingual in English and French, both written and oral, is considered a strong asset

 
Required Knowledge: 

• Knowledge and awareness of all areas within HR, especially operational in nature
• Knowledge of Canada Labour Code and Employment Standards, rules and laws
• Strong systems expertise with proficiency in Microsoft Office tools and SAP HR

 
Required Professional Designation/Certification:

•  Post-secondary education in Human Resources and/or an equivalent combination of payroll and benefits education and experience
• CPA/CPM certification would be an asset
• CHRP designation would be an asset
• Benefits designation would be an asset