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Senior Marketing Manager - SmartHome Security - Community Focus


Burnaby, British Columbia, CA Edmonton, AB, CA Halifax, Nova Scotia, CA Montreal, Quebec, CA Toronto, ON, CA Ottawa, ON, CA Calgary, AB, CA

Req ID:  18624
Jobs by Category:  Sales and Marketing
Job Function:  Marketing
Status:  Full Time
Schedule:  Regular


Join our team


The SmartHome Security Acquisition Marketing team is a new and highly visible portfolio at TELUS. We’re a fast-paced and entrepreneurial environment and provide a great place to learn and grow. We are looking for a high performing, self-starter to join an exciting growth area of the business! Simply put, if you're bright, ambitious and up for a challenge, this is the place to be. You will lead the strategy, planning and execution to crack the code on community engagement and sales results. Leveraging data to identify opportunities within a community you will organize out of home media buys, channel sales readiness and excitement and installation capacity and readiness developing a playbook to optimize as you launch.


Here’s the impact you’ll make and what we’ll accomplish together:


You’ll use your balance of strong marketing strategy, and focus on execution to develop the strategy with supporting plans and drive execution at the community level with internal and external stakeholders.

You’ll work across large stakeholder groups including external agencies, channel sales teams, customer service and delivery, TELUS digital, external partners, consumer health, home solutions marking, corporate citizenship and communications as well as numerous teams within the TELUS organization to develop and execute the community strategy.


Here’s how:

•    Shape the community launch strategy, working closely with internal and external stakeholders to set the vision, business requirements, execution and monitor performance
•    Lead the planning and strategy for campaign and channel activity to support community launches
•    Modify/optimize the playbook for community launches to maximize ROI and ROAS
•    Collaborate with cross functional partnerships across the company to support improved customer perceptions & value in the strategic launch community
•    Analyze results and customer insights into actionable requirements to drive continuous improvement


You're the missing piece of the puzzle:

•    Known for your focus on strategy, you’re a seasoned strategic marketer who can articulate consumer needs, develop go-to-market plans and execute complex community launches.
•    Noted for your creativity in building non-traditional marketing strategies including content, social media focusing on community level engagement
•    With a strong focus on measuring marketing campaigns, setting goals and driving performance and optimizing tactics through a collaborative team approach
•    Recognized for your ability to bring forward new ideas, challenge established thinking, and be ready to adapt plans to changing business needs
•    With Superior communication, presentation and storytelling abilities; able to craft clear, concise and compelling messages within a story
•    Known for your ability to bring teams together, to work closely and across cross functional teams to identify opportunities and execute on projects and priorities



•    Knowledge of the Google suite of applications, notably Slides and Sheets
•    Work with visualization tools (Tableau and Domo)

A bit about us

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you’re helping us make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability —your unique contributions and talents will be valued and respected here. 

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

Consecutive years our annual dividend payment has increased


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.