Senior Payroll Advisor - People & Culture (remote)


Burnaby, BC, CA Montréal, QC, CA Calgary, AB, CA, T2G 1S5 Edmonton, AB, CA Toronto, ON, CA Vancouver, BC, CA

Req ID:  38365
Jobs by Category:  People & Culture, Finance and Corporate Affairs
Job Function:  People & Culture
Status:  Full Time
Schedule:  Regular



Join our team


The P&C Operations team is passionate about providing team members with positive experiences, from their pay to the tools we use to support our Total Rewards processes. We want to be easier to do business with and we’re ready to innovate and elevate ourselves and our processes/tools to make that happen. This team has deep knowledge and experience and take great pride in their delivery of services to our customer – the TELUS team.


Here’s the impact you’ll make and what we’ll accomplish together!


You’re an awesome team player who will drive our Total Rewards & supporting operational strategy forward. Your passion, strong payroll expertise and knowledge and exceptional collaboration abilities are strengths that will be critical in the delivery of our products and services. Your insightful portfolio analytics and recommendations and knowledge of our processes and areas for opportunity will influence strategic decisions made by leaders. You’ll also team up with friendly, supportive internal partners, including P&C leadership and business partner members and our key business stakeholders, and external stakeholders, such as government agencies, to shape the future of work.

Here's How


  • Execution and/or support of our biweekly, monthly and quarterly payroll
    • ensure all inputs and outputs of our payroll are compliant with TELUS, legislated or negotiated requirements
    • meet both internal and external auditor’s Sarbanes-Oxley control requirements 
    • provide feedback, coaching and information sessions as required to ensure compliance with federal and provincial legislation and company policies 
    • accountable for the accuracy, limit in use and protection of team member data within your role
    • leverage and enhance our use of the SAP payroll system to support your deliverables
    • lead the delivery of our annual T4 and Relevé 1 program
    • review and update payroll and benefits related internal process documentation and content on our intranet site
  • Operate as a Trusted Advisor and Ambassador:
    • provide guidance to the P&C Operations team members related to facilitation of escalated issues through problem recognition, research, and analysis
    • a key player for the payroll function, issue resolution oversight and other related communication
    • collaborate with business partners to support various programs to our team members, including recommendations to gain direction, alignment, and final approval of your manager 
    • build strong relationships across Canada within the P&C community and represent P&C Operations at various meetings, acting as a technical payroll resources 
  • Provide critical business insights and thought leadership
    • maintain our compliance adherence brand both internally with audit and externally with government and audit agencies to prevent penalties for non-compliance 
    • implement payroll best practices for TELUS’ pay policies to improve processes, deselect non-value-add work to ultimately increase efficiency and time to focus on our customer 
    • support the preparation of monthly activity reports that support our P&C Operations dashboard





You're the missing piece of the puzzle


  • Valued for 7+ years of payroll and compliance continuous education and experience, in both federal and provincial environments, preferably within large corporate organizations
  • Noted as a solid communicator and excellent collaborator who can influence and build strong business partner relationships 
  • Recognized for managing numerous competing priorities and commitments with extremely high attention to detail in an organized manner
  • Experience working with Canada Revenue Agency and Revenu Québec
  • A track record of executing and delivering on agreed upon objectives 
  • Pro at using the different functions of Excel and SAP HR and Finance modules
  • A university degree or college diploma, with a slant towards Human Resources and/or Payroll, including PCP or CPM designation



  • CHRP designation, Accounting designation would be an asset
  • Bilingual in English and French, both written and oral
  • Experience working in a unionized environment 



Salary Range:  $85,000-$127,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.





People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization. ​

We are honoured to be recognized

2023 engagement score

Team members worldwide

# of years voted One of Canada’s Best Corporate Citizens


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.