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Senior Program Manager - Strategic Transformation

Location: 

Burnaby, BC, CA, V5G 1J9 Edmonton, AB, CA Vancouver, BC, CA Calgary, AB, CA Victoria, BC, CA

Req ID:  45457
Jobs by Category:  Technology Solutions
Job Function:  Technology
Status:  Full Time
Schedule:  Regular

Join our team and what we'll accomplish together

 

TELUS is evolving, and the Penny Program leads our strategic transformation by retiring our copper network to drive organizational and community benefits. Our work spans three critical areas:

 

  • Enabling central office redevelopment for new real estate opportunities
  • Driving value and sustainability through copper network reclamation and monetization
  • Reducing legacy costs associated with dual network operations


Within our Customer Network and Planning (CNP) team, we're seeking a Senior Program Manager to drive our copper retirement strategy and transformation initiatives. This role will lead strategic planning and execution of our one network vision, working across multiple stakeholders to accelerate our Fibre journey.


As Senior Program Manager, you will:

 

  • Drive strategic transformation of TELUS's network infrastructure
  • Lead community-wide network modernization initiatives
  • Deliver measurable business value through cost optimization and efficiency gains
  • Shape the future of TELUS's network strategy

 

Join us in leading one of TELUS's most transformational initiatives as we build the network of tomorrow.

What you will do


Strategic Leadership:

  • Develop and execute comprehensive program strategies aligned with TELUS's transformation goals
  • Lead executive-level presentations and storytelling to communicate program impact and value
  • Drive data-informed decision-making across multiple workstreams

 

Program Management:

  • Orchestrate complex community transition programs from copper to fiber networks
  • Lead stakeholder alignment across multiple build and migration streams
  • Develop and track program KPIs and success metrics
  • Manage program risks and drive mitigation strategies

 

Transformation & Innovation:

  • Design and implement process improvements for community transitions
  • Lead strategic analysis for resource allocation and investment decisions
  • Drive change management initiatives across multiple business units

What you bring

  • 8+ years of program management experience in telecommunications or technology
  • Proven track record in strategic transformation initiatives
  • Excellence in executive communications and storytelling
  • Strong data analysis and visualization capabilities
  • Experience leading cross-functional teams and managing complex stakeholder relationships
  • Expertise in creating and delivering executive-level presentations
  • Advanced proficiency in data analysis tools and visualization platforms
  • Strong business acumen and strategic thinking capabilities

 

Great-to-have

  • PMP certification or equivalent
  • Advanced degree in business, technology, or related field
  • Experience with telecommunications infrastructure projects
  • Knowledge of TELUS systems and processes
  • Proven experience in managing multi-million dollar programs



 
Salary Range:  $97,000-$145,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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