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Senior Business Systems Analyst - Reliability 2.0


Burnaby, British Columbia, CA Vancouver, British Columbia, CA Ottawa, ON, CA Edmonton, AB, CA Calgary, AB, CA Toronto, ON, CA Montreal, Quebec, CA

Req ID:  19707
Jobs by Category:  Technology Solutions
Job Function:  Technology
Status:  Full Time
Schedule:  Regular

Join our team


Vancouver, Calgary, Edmonton, Toronto, Ottawa, Montreal, or remotely


As a Senior Business System Analyst, you will be at the front lines leading the development of an innovative platform that drives unparalleled visibility into the end to end customer experience. The expectation is to go above and beyond your role in working with like minded entrepreneurial driven colleagues in building solutions that enable a holistic view of each customer, elevate our processes and service offerings and lay the foundation for personalization. 


Education and Experience Requirements


  • Bachelors of Science with Specialization in Computing Science or
  • Bachelors of Engineering with Specialization in Software Engineering or
  • Diploma in Computing Science
  • Minimum of 7 years of direct experience in Software development and design

Required Work Experience


  • NIFI development
  • Proficiency in developing software in Oracle PL/SQL preferably with Oracle version 11G or higher
  • Working knowledge of Linux and/or Unix operating systems
  • Working knowledge of JAVA (primary), Python (secondary), PERL, JSON, and KAFKA
  • Proficiency in developing test plans, test scripts, and the analysis of test results
  • Experience in developing and implementing migration test plans
  • Experience working with multiple stakeholders including other developers, database analysts, system architects, testers, business stakeholders, and management
  • Proficiency in developing technical design documentation
  • Experience working in all areas of an Agile software development life cycle
  • Experience working on operational tasks


Skills Requirements


  • Strong data analysis skills
  • Strong verbal and written communication skills
  • Able to work independently


Nice to Have Experience


  • Experience working with customer provisioning systems.
  • Working experience with JIRA.
  • Experience with development tools such as Git/GitHub and Ansible
  • Working experience with Tableau reporting.
  • Working experience with Control-M scheduling software.
  • Working experience with telephony network systems.
  • ITIL or other framework certifications.
  • Working knowledge of GCP and components.
  • Network build skills (preference for internal TELUS knowledge) 
  • General organizational and project management skills


A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly. 

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here. 

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Million active users logging into My TELUS per month (consumer mobility).


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.