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Director, Information Security - TELUS Health


Calgary, AB, CA

Req ID:  26943
Jobs by Category:  Health
Job Function:  Cybersecurity
Status:  Full Time
Schedule:  Regular

Join our team


We live in and work in a rapidly evolving digital world where cyber security is critical.  Protecting information and ensuring the reliability of network and services is paramount. The TELUS Health CSO team strives to always be steps ahead, tackling the toughest cyber security challenges head-on with top talent and cutting-edge technology.  


The TELUS Health CSO team is committed to providing excellence in securing our internal and customers’ data and systems, ensuring world-class reliability of security networks and systems, and improving our overall cyber security posture.  We manage our cyber risks and provide industry leading cyber governance, assurance and oversight to secure our data. 


We partner with industry leaders to meet the cyber security needs of both TELUS Health and our customers to meet the demands of an increasingly complex and ever-changing cyber security landscape. We are passionate about learning and growing as individuals and as a team, all of which enables us to thrive in a dynamic, fast-paced environment.  



Here's the impact you'll make and what we'll accomplish together


As the Director of Information Security, you will inspire and empower a national team of cyber security governance and risk professionals to create and lead a world class cyber governance, risk and compliance (GRC) function. You will have the opportunity to empower and engage this team with your passion for diversity, your commitment to fostering an inclusive culture and your strengths in creating and communicating strategy and vision.


Supported by the Vice President of TELUS Health & Chief Security Officer, you will bring your propensity for innovation to develop the GRC strategy with a deep focus on maintaining customer confidence in our data security and meeting all of our health sector regulatory requirements.  
You will partner closely with technology teams across both TELUS Health and wider TELUS teams, driving close business engagement and ensuring that cyber risk is effectively communicated across all levels of decision makers. 



What you’ll do



  • Foster an inclusive culture and inspire a diverse team with your excellence in communication, strategy and vision.  Listen to your team, motivate and engage them, and provide leadership, support and guidance on performance, development and career growth
  • Provide strategic vision and leadership for cyber GRC across the complete TELUS Health product set and infrastructure. 
  • Collaborate, partner with and influence expertly with senior leaders and stakeholders across business units to gain advocacy for multi-year roadmaps and investment strategies that that will serve to protect the business of TELUS and our customers
  • Enhance TELUS’ advanced security data analytics capabilities to protect TELUS Health and its managed services customers
  • Provide strategic leadership in meeting our regulatory cyber requirements.  
  • Manage a broad set of strategic vendor relationships to drive value for TELUS
  • Align investments to top strategic priorities and manages expenditures to meet financial plans
  • Secure participation and support cross-functionally at all levels, and fosters strong relationships across the organization
  • Blend data, insights and storytelling expertise to design and deliver presentations to executive leadership teams on key strategic opportunities and updates on key initiatives

What you bring


  • 8 to 10 years of cybersecurity expertise, with at least 4 years of people leadership experience
  • Purpose-driven leadership  with proven ability to inspire, motivate and support the development of team members to achieve excellence in the goals of the individual, our team and our customers.
  • A deep desire and commitment to fostering an inclusive culture where team members bring their whole self to work
  • An inclination to seek out diverse perspectives, ask the right questions, listen and remove barriers
  • Ability to prioritize, and work effectively and make quick decisions in an environment with shifting demands, rapid change, and competing priorities across regulatory requirements
  • A strategic mindset with strong technical, business and financial acumen; focused on the big picture and strategy while effectively managing diverse, dynamic, competing priorities in leading ongoing program accountabilities
  • Relentless focus and demonstrated expertise in improving the customer confidence through delivery of effective data security 
  • Demonstrated ability and passion for cyber security, customer delivery, cloud computing, automation and technology 
  • Expert knowledge of data security governance and cyber metrics
  • A collaborative partner approach with exceptional influencing, communication and presentation skills 
  • Aptitude for telling a compelling story in a clear and simple way to a diverse audience, including executive leaders
  • Experienced and knowledgeable in cyber governance, risk and compliance
  • Proficiency in assurance processes, your logical troubleshooting and your passion for inspiring innovation and continuous improvement in these areas





  • Broad knowledge of security standards, controls and technologies across multiple domains
  • Proven track record within the cyber GRC specialism in a regulated industry
  • Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM) 


Why TELUS Health?

At TELUS Health you’ll join a diverse team dedicated to learning, teaching, and impact; as individuals and as a team. As a workplace, we care about our team members and have a total rewards package that makes being a part of TELUS Health something to be proud of: 

100% remote within Canada: so you can work where you feel most inspired (including in-person if YOU want to!)
Stay healthy: flex benefits with options to customize coverage based on your lifestyle and needs, inclusively offering coverage for Gender Affirmation and Fertility treatments.
Virtual Care: premium access to digital healthcare for you and a loved one; avoid long waits at the clinic, just chat with a medical professional from your couch!
Work Life Integration: paid vacation and flexible well-being days
Family leave: mothers, fathers and adoptive parents benefit from a top-up during part of their leave.
Pension plan: to help you save for the future with a generous company match (free money!).
Employee Share Purchase Plan: you can invest in our shared success, company matched!
Wellness Spending Account: To support your whole person wellness 
Learning and development: Internal resources for business, leadership, and technical skills 
Savings: who doesn’t love discounts? (on TELUS services and partner/supplier services and products)
Employee and family assistance: LifeWorks provides free services to support you through life events
Tools/Technology: Mac or PC, whichever enables you to do your best work



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.






We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

Physicians using TELUS Health electronic medical records

Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.