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Design Specialist II - Radio Access Network (RAN) Performance & Optimization Engineer


Calgary, AB, CA Milton, ON, CA Burlington, ON, CA Barrie, ON, CA Hamilton, ON, CA Surrey, British Columbia, CA North York, ON, CA Brampton, ON, CA Pickering, ON, CA East York, ON, CA Bolton, ON, CA Vancouver, British Columbia, CA Valleyview, AB, CA Kingston, ON, CA Orangeville, ON, CA Oshawa, ON, CA Georgetown, ON, CA Foremost, AB, CA North Vancouver, British Columbia, CA Airdrie, AB, CA Ottawa, ON, CA Mississauga, ON, CA Oakville, ON, CA Scarborough, ON, CA Kitchener, ON, CA Edmonton, AB, CA Burnaby, British Columbia, CA Ajax, ON, CA Boucherville, Quebec, CA Quebec, Quebec, CA Consort, AB, CA Guelph, ON, CA Niagara Falls, ON, CA Richmond Hill, ON, CA Etobicoke, ON, CA Cambridge, ON, CA London, ON, CA Collingwood, ON, CA Markham, ON, CA

Req ID:  30402
Jobs by Category:  Technology Solutions
Job Function:  Network & Engineering
Status:  Full Time
Schedule:  Regular

Join our team and what we’ll accomplish together


As a member of TELUS’ wireless performance engineering team, you'll be responsible for optimizing the Radio Access Network (RAN), and finding new angles/methods to improve network performance, efficiently. You'll join the larger Wireless Networks & Services DevOps team that provides TELUS customers with the most reliable network and the best user experience, as we ready ourselves for an exciting and new 5G network. In this team, you'll ensure our customers' wireless experience continuously improves. Your "think outside of the box" and innovation mentality will help shape our key performance indicators (KPIs) which we use to govern our customers' wireless experience.

What you’ll do 


  • You'll be responsible for the wireless network performance in Western Canada
  • You’ll be optimizing our RAN as we upgrade the infrastructure through band additions and 5G deployments
  • You’ll ensure network performance KPIs are meeting our targets, and are continuously improving
  • You’ll troubleshoot network degradations, determine root causes, and look for ways to prevent or reduce the impact to our customers
  • You’ll support network upgrades by analyzing the impacts on performance, and proposing optimizations to enrich the overall customer experience
  • You’ll aid our client support teams for escalated issues that may require network engineering to resolve
  • You’ll be exposed to the latest wireless technology innovation planned for TELUS, and be ready to support their launch from a performance management perspective

What you bring 


  • With 7+ years of relevant professional experience
  • Recognized for your excellent knowledge of LTE and NR radio access network performance and optimization: parameter/feature optimization, signaling analysis, mobility management, traffic balancing, and self-optimizing network (SON) features
  • Respected for your RAN equipment knowledge (at least two of Huawei/Nokia/Samsung): parameters, capabilities and limitations of the hardware and software portfolio
  • Regarded for your wireless core network knowledge (VoLTE, EPC, IMS) and 5G technology roadmap
  • Acknowledged for your proficiency with the OSS (at least two of Huawei U2000 / Nokia NetAct / Samsung USM), call trace tools (ActixOne, Netscout)
  • Skilled in data science: data manipulation, statistical analysis, machine learning and automation
  • Confident with SQL, SPLUNK, Python (or other scripting languages)
  • With a Bachelor degree in Engineering or related studies


  • Passion, initiative, and a continuous improvement and learning mindset 
  • Strong verbal and written communication skills, and strong presentation skills
  • Strong collaboration, teamwork and networking skills

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Million active users logging into My TELUS per month (consumer mobility).


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.