Director SMB Sales - Western Canada
Calgary, AB, CA Vancouver, BC, CA
Description
About Us
At TELUS, we’re passionate about serving Small Business customers—a high-value and rapidly growing market segment. Our Small Medium Business (SMB) Sales team is dynamic, entrepreneurial, and laser-focused on driving growth while fostering an inclusive, high-performance culture.
We’re seeking bold, innovative leaders who thrive on making an impact, embrace challenges, and are driven by purpose. If you’re ready to lead with passion, achieve exceptional results, and empower others to reach their potential, we want to meet you.
Your Opportunity to Lead and Succeed
As Director, SMB Sales – Western Canada, you’ll be at the helm of our regional sales strategy, leading and inspiring a high-performing team to drive TELUS’ market share across Western Canada. You’ll balance strategic vision with hands-on leadership, ensuring your team excels at delivering innovative solutions to small and medium businesses while achieving ambitious growth targets.
This role is more than sales leadership—it’s about empowering others, unlocking opportunities, and shaping the future of TELUS in this competitive market.
What You’ll Do
- Develop Winning Strategies: Design and execute the sales strategy to drive SMB growth in Western Canada.
- Inspire and Lead: Coach and develop a team of Sales Managers and Representatives to exceed ambitious goals and KPIs.
- Optimize Performance: Analyze sales activities and KPIs, celebrating wins and applying coaching strategies to maintain momentum.
- Collaborate for Success: Partner with Marketing and Product teams to refine campaigns, products, and processes to maximize efficiency and effectiveness.
- Drive Customer Success: Guide your team in prospecting, proposing, and closing deals while managing customer lifecycle migrations.
- Be an Ambassador: Represent TELUS as a senior leader, demonstrating our values and fostering strong relationships across the organization and community
Why You?
You are a proven leader with an entrepreneurial mindset, an eye for innovation, and an innate ability to inspire teams. You thrive in fast-paced environments, balance strategic thinking with tactical execution, and excel at translating data into actionable strategies.
Qualifications
Your Qualifications
- Leadership Excellence: A track record of building and developing high-performing sales teams that consistently exceed targets
- Sales Expertise: Mastery of sales methodologies, coaching frameworks, and CRM platforms like Salesforce.com
- Resilience and Agility: An adaptable, curious leader eager to learn and evolve in a competitive landscape
- Data-Driven Decision Maker: Deep understanding of KPIs, funnel management, and the ability to synthesize data into business insights
- Exceptional Communicator: Able to articulate vision, inspire teams, and influence stakeholders across a matrixed organization
- Industry Knowledge: Wireless experience is an asset
- Education and Experience: A university degree and experience leading sales teams in a matrixed organization are required
Why TELUS?
- Impactful Leadership: You’ll directly influence TELUS’ success in Western Canada, empowering businesses and communities
- Growth Opportunities: With our people-first philosophy, you’ll have access to unparalleled development opportunities and resources
- High-Performance Culture: Work alongside driven, passionate professionals in an environment that rewards collaboration and innovation
- Flexibility and Travel: While primarily based in Western Canada, this role includes travel to Alberta and British Columbia 1-2 times per quarter, ensuring you stay connected with your team and region
Ready to Make an Impact?
Join TELUS and lead with purpose. Apply today to become part of a team that’s shaping the future of SMB sales in Western Canada.