Laboratory Technician - TELUS Health


Calgary, AB, CA, T2G 1S5

Req ID:  39399
Jobs by Category:  Health
Job Function:  Clinical / Medical
Status:  Full Time
Schedule:  Regular


Location: TELUS Sky - Level 3, 685 Centre St S, Calgary, AB, T2G 2C7
Hours of Operation: Monday to Friday 9am MST to 5pm MST
Status: Regular Full-Time, 40 hours per week 

Who is TELUS Health?
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health.
Simply put, our team members across the country are united by their commitment to continuously innovating to make healthcare more accessible and deliver improved health experiences for everyone.  

TELUS Health is at the forefront of health innovation, leveraging its ecosystem to empower every person to live their healthiest lives. That’s now more true than ever with Precision Health by TELUS Health Care Centres. Located in the TELUS Sky building in the heart of downtown Calgary, the vision for Precision Health is to showcase what’s possible for the future of healthcare by launching leading-edge total health and wellness experiences that leverage the latest in diagnostics and proactive action-planning. Our mission is to drive positive change in healthcare by using data to fuel clinical decision support tools which will benefit our communities. 


Our team and what we’ll accomplish together
Let’s create a healthier future, together
We are looking for an enthusiastic, customer service minded individual who wants to work in a collaborative, friendly and supportive environment. Join our team and help us shape the future of how Canadians engage with the healthcare ecosystem.
What you’ll do
As part of the team, you'll be a key contact person for clients, clinical team members, staff, suppliers and guests. This team member is the voice and face of the company in many instances. You'll be responsible for all areas related to Laboratory:

  • Perform tests and diagnostic examinations on patients including but not limited to phlebotomy, urine collection, processing and accessioning; shipping and analysis of samples
  • Commit to continuous learning and becoming knowledgeable and proficient with new processes 
  • Collaborate with medical, kinesiology and dietitian staff for thorough understanding of their specific needs 
  • Ensure accuracy of all communication with co-workers, suppliers and doctors’ offices
  • Interact with testing laboratories as required 
  • Develop and maintain professional relationships with clients, staff, suppliers and other healthcare providers in the community 
  • Provide support to other staff as assigned
  • Inventory management and supply ordering
  • Support front desk by providing reception coverage during lunch breaks and absences


What you bring


  • Certification with the Canadian Society of Medical Laboratory Science with a General Certificate in all areas (RT).
  • CPR Certification
  • Experience in all areas of the laboratory will be considered a significant asset.
  • Minimum 2 years of practical work experience in phlebotomy
  • Self-directed and independent
  • Strongly skilled in communication, interpersonal interaction, organization, and time management
  • Passionate for all things technology - comfortable working with electronic medical record systems, iPads, and other state-of-the-art systems
  • Passionate for problem solving and implementing technological solutions to streamline processes and increase efficiency
  • Transportation of Dangerous Goods Certificate preferred


By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.





Salary Range:  $20-$37
Performance Bonus or Sales Incentive Plan: 0%  

Salary Range: 
Performance Bonus or Sales Incentive Plan: 

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.






We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

Physicians using TELUS Health electronic medical records

Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.