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Manager, IT Security Operations - TELUS Health


Calgary, AB, CA

Req ID:  27077
Jobs by Category:  Health
Job Function:  Cybersecurity
Status:  Full Time
Schedule:  Regular

Join our team


We live in and work in a rapidly evolving digital world where cyber security is critical.  Protecting information and ensuring the reliability of network and services is paramount. The TELUS Health CSO team strives to always be steps ahead, tackling the toughest cyber security challenges head-on with top talent and cutting-edge technology.  

The TELUS Health CSO team is committed to providing excellence in securing our internal and customers’ data and systems, ensuring world-class reliability of security networks and systems, and improving our overall cyber security posture.  We manage our cyber risks and provide industry leading cyber governance, assurance and oversight to secure our data. 

We partner with industry leaders to meet the cyber security needs of both TELUS Health and our customers to meet the demands of an increasingly complex and ever-changing cyber security landscape. We are passionate about learning and growing as individuals and as a team, all of which enables us to thrive in a dynamic, fast-paced environment.  


Here's the impact you'll make  and what we’ll accomplish together

As a Cyber Security expert, you’ll lead a team protecting information assets and infrastructure is an essential priority for consumers, businesses, and Canada.  At TELUS Health Security, we strive to tackle the toughest security challenges head-on with top talent and cutting-edge technology. 

As a senior member of our Security Engineering team in the TELUS Health Security team, you will lead efforts to identify and resolve key security threats to our business.  You will work closely with technology partners both in TELUS Health and across wider TELUS teams to evolve security controls and standards which will drive effective cyber security within TELUS Health.

The work of the Security Engineering team directly drives improved security and privacy outcomes for TELUS Health customers and the communities TELUS serves. Your activities will backstop TELUS Health cloud technology, DevOps and technology innovation teams and empower them to deliver cutting edge health services in an agile fashion.  Succeeding means improving customer confidence in the security of TELUS Health technology products.

What you'll do


  • Effectively triage and continually prioritize and re-prioritize the team’s workload within broader TELUS strategic plans and anticipated technical risks.
  • Guide and continually coach team members to develop repeatable, sustainable processes and ensure knowledge sharing and working practices documentation.
  • Reinforce TELUS Health's Customers First values in ensuring positive security outcomes for external customers and internal stakeholders
  • Drive innovative and effective security engineering delivery, bringing significant improvements in cloud and application development security. 
  • Provide deep cyber security technical knowledge and support to business and development operations teams.


What you bring


  • 5 years of progressive experience within various Cybersecurity roles 
  • 1 or more years experience managing a technical team, preferably in a SOC environment
  • Post-secondary degree in Engineering, or Computer Science, or related disciplines, or an equivalent combination of education and experience.
  • An expert understanding of the fundamental concepts relating to security architecture and security controls frameworks such as the NIST Cybersecurity Framework (CSF).
  • Proven track record of endpoint, network and Cloud Security improvements, including security architecture design patterns, and security policies.
  • Experience in offensive cyber security testing and remediation. 
  • Effective verbal and written communications skills, with an ability to tailor messaging on complex technical issues to a variety of technical and non-technical audiences


Nice to haves


  • Experience implementing solutions to security challenges in a variable-tempo, interrupt-driven operational environment
  • Professional security certifications: Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Cloud Security Professional (CCSP), or equivalent

Why TELUS Health?


At TELUS, you’ll join a diverse team dedicated to learning, teaching, and impact; as individuals and as a team. As a workplace, we care about our team members and have a total rewards package that makes being a part of TELUS Health something to be proud of: 

100% remote within Canada: so you can work where you feel most inspired (including in-person if YOU want to!)
Stay healthy: flex benefits with options to customize coverage based on your lifestyle and needs, inclusively offering coverage for Gender Affirmation and Fertility treatments.
Virtual Care: premium access to digital healthcare for you and a loved one; avoid long waits at the clinic, just chat with a medical professional from your couch!
Work Life Integration: paid vacation and flexible well-being days
Family leave: mothers, fathers and adoptive parents benefit from a top-up during part of their leave.
Pension plan: to help you save for the future with a generous company match (free money!).
Employee Share Purchase Plan: you can invest in our shared success, company matched!
Wellness Spending Account: To support your whole person wellness 
Learning and development: Internal resources for business, leadership, and technical skills 
Savings: who doesn’t love discounts? (on TELUS services and partner/supplier services and products)
Employee and family assistance: LifeWorks provides free services to support you through life events
Tools/Technology: Mac or PC, whichever enables you to do your best work



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.






We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

Physicians using TELUS Health electronic medical records

Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.