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Performance Analysis Consultant

Location: 

Calgary, AB, CA Toronto, ON, CA Vancouver, BC, CA Montréal, QC, CA

Req ID:  46303
Jobs by Category:  Technology Solutions
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular

Description

 

Join our team:


The Customer Excellence team is a dynamic, driven, fast-paced, and highly engaged group. Together, the team is responsible for delivering best-in-class customer experience strategies.


As a Performance Analysis Consultant and a member of the Customer Excellence and Field Solutions Data and Analytics team, you will be a key contributor to our success. You will support the reporting and analysis for Aspire, a program to enable field revenue generation. You will interact with cross-functional teams to report and analyze data for revenue generation possibilities. We seek a highly motivated individual who can work with stakeholders to gather KPIs, variance explanations, and opportunities. 


What you will do

 

  • Design, analyze, and implement revenue-driven strategies using robust data models
  • Lead the weekly operational review, a weekly cross-functional review highlighting the health of the program
  • Collaborate across teams to optimize processes for revenue generation and growth
  • Leverage your creativity to design slides that communicate through visuals (graphics > text)

 

 

Qualifications

 

What you bring

 

  • A proven track record in performance consulting, business analytics, and/or revenue operations
  • Strong analytical skills in complex data and KPIs
  • Advanced knowledge of reporting tools (e.g., Tableau, Power BI, Excel, Google Sheets)
  • Exceptional analytical skills and a results-oriented mindset.
  • Excellent communication and interpersonal skills
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment
  • Excellent management skills in leading programs
  • Excellent communication and negotiation skills, with the ability to build rapport and influence key stakeholders
  • Bachelor's degreein a related field

 

Advanced knowledge of English is required, because you will, most of the time, interact in English with internal parties (colleagues, internal partners, stakeholders, etc.), as part of this position's main responsibilities, given its national scope.

 
Salary Range:  $88,000-$132,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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