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Project Manager II - Product Introduction & National Enablement

Location: 

Calgary, AB, CA, T3B 2C3 Burnaby, BC, CA Edmonton, AB, CA Vancouver, BC, CA

Req ID:  52078
Jobs by Category:  Operations
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular

Description

 

Be a part of a transformational journey with innovative talent and leading edge technologies.


Join our team and what we'll accomplish together

 

Ready to shape the future of technology implementation? Join TELUS's Product Introduction & National Enablement (PINE) team, where innovation meets execution. As a key player in our dynamic team, you'll drive the strategic rollout of cutting-edge products and programs that empower our national Customer Solutions Delivery (CSD) operations.


We're seeking a project management professional who thrives on turning complex challenges into streamlined solutions. Here, your expertise will directly impact how our field teams deliver exceptional customer experiences across Canada. You'll be part of a diverse, forward-thinking team that's passionate about emerging technologies and process excellence.


Join a collaborative environment where your ideas matter, creativity is celebrated, and strategic thinking leads to real-world results. If you're ready to make your mark in a role where every project shapes the future of our field operations and customer success, we want to hear from you.

 

What you’ll do

 

  • Lead the end-to-end project lifecycle to deliver strategic initiatives that accelerate business growth and operational excellence
  • Create and execute comprehensive project plans for new product launches that drive market expansion and revenue growth
  • Collaborate with cross-functional teams to ensure successful product integration into field operations
  • Track project progress, tackle risks, and deliver updates to maintain project momentum and stakeholder alignment
  • Transform and implement process improvement initiatives to optimize field operations efficiency
  • Facilitate working sessions with stakeholders to accelerate project outcomes and drive consensus on critical decisions
  • Create and present project updates for governance calls to ensure strategic alignment and secure continued executive support

Qualifications


What you bring

 

  • Strong foundation in project management methodologies
  • Proven communication skills and ability to manage stakeholder relationships effectively
  • Strong capability in gathering business requirements, assessing risks, and developing mitigation plans
  • Exceptional organizational skills and time management, with the ability to prioritize and manage multiple projects simultaneously
  • Innovative thinking and problem-solving skills, with a track record of introducing creative solutions to complex challenges
  • Proven ability to present and communicate complex information to diverse audiences, from technical teams to executive stakeholders
  • Demonstrated ability to balance product knowledge with operational needs
  • Experience with customer experience initiatives is an asset

Great-to-haves

 

  • 3+ years of project management experience, preferably in product introduction or field operations
  • Project Management certification (PMP, Agile, or equivalent) 
Salary Range:  $77,000-$115,000
Performance Bonus or Sales Incentive Plan:  12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …
Job Type:  This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Operations

We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

1.4M
Days volunteered in our communities.

70%
Team members that work at home or are mobile.

15.2
Million customers that TELUS is serving across Canada.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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