Bilingual Sales Specialist II - TELUS Health Virtual Pharmacy
Toronto, ON, CA Edmonton, AB, CA Calgary, AB, CA Vancouver, British Columbia, CA Montreal, Quebec, CA
Who WE Are: TELUS Health ~ Virtual Pharmacy team
TELUS Health is on a mission to simplify accessing health for all Canadians through connecting all aspects of managing health to help Canadians live healthier lives. The Virtual Pharmacy team is a dynamic team driven to transform the pharmacy experience through medication home delivery and pharmacy care virtually, to allow patients to live their healthiest lives. We work directly with employers and benefits providers across Canada to provide innovative pharmacy services intended to reduce the costs of drug benefit programs.
Who YOU Are:
You have a deep passion for customers, people and sales success. This success is all possible because you optimize strong sales and account planning methodology. You can rally to a common purpose and inspire confidence and trust in the customer’s and our vision. In your world, the org chart is upside down, you being at the bottom of the pyramid bringing support, strength and wisdom framed in an account plan. You are a great simplifier and know well that today’s top sales leaders leverage data and insights to deliver on results.
Position Overview:
In our highly dynamic, fast-paced B2B environment, with your proven track record of solving customer business problems with innovative solutions in the health benefits management sector, you will develop and execute a plan on designated business development opportunities. Your success with our customers contributes to our growth strategies and ensures we lead the market with thought leadership and a premier sales force.
Responsibilities:
- Develop and execute strategies and plans for business development
- Identifying and developing strategic relationships with key customers
- Develop strategies and sales plans for existing clients and partners
- Work with the product group to obtain competitive positioning for our solutions
- Assist in developing programs and initiatives designed to increase revenue from existing accounts
- Develop a positive profile for TELUS through networking, attending and participating in trade shows and conferences, public speaking, and other sources
- Prepare and present comprehensive and compelling business presentations to various internal and external constituencies including senior client executives
- Work across the matrix to manage company relationship with various clients and partners
- Complete account plans for designated accounts
- Maintain high levels of customer satisfaction by leading the team to drive real and long standing business value and to make TELUS 100% referenceable
- Maintain and develop key alliances with strategic internal partners to deliver winning RFP responses
- Act as a strong ambassador for the TELUS organization and uphold the values and behaviors of a leader in the business and throughout the extended community
Required Knowledge:
Sales Execution:
- Ability to identify and qualify opportunities and deliver specialized subject matter expertise to our customers
- High comfort level in group and one-on-one presentation environments
- Self-starter who can manage a wide variety of projects
- Ongoing participation in the due diligence process for targeted companies
- Support RFP process including: opportunity assessment and qualification, conduct scoping/validation, develop RFP response
- Understanding the concepts of data analytics and how they can be applied in a sales/marketing or research department
- Works very well in a team environment
- Track record of consistent overachievement in the health benefits management space
- Able to translate methodology into results, delivering on internal standards of velocity, quality, quantity and balance
- Ability to create the environment for success and promote superior performance against stretched targets
- Strong use of sales automation tools and selling methodology to support a differentiated sales experience for customers
- Collaborative and effective communicator across teams
Professional Designation/Certification:
- University degree or equivalent experience at a senior level
- Professional sales certification(s) is a strong asset
- Professional certification(s) in the health benefits industry is a strong asset
Experience:
- 7- 10 years’ + successful sales experience at executive level
- 5 years’ successful sales experience in health benefits industry
- Record of achievement in successfully meeting business development objectives
- Demonstrated success in executing an account plan with minimal direction
- Excellent presentation and writing skills
- Ability to travel in support of account plans
- Bilingual French and English mandatory (spoken and written)