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Senior Program Manager

Location: 

Calgary, AB, CA, T3E 0K6 St. John's, NL, CA Cobble Hill, BC, CA Vancouver, BC, CA Coquitlam, BC, CA Qu?bec, QC, CA Brandon, MB, CA London, ON, CA Burnaby, BC, CA Boyle, AB, CA Kelowna, BC, CA Regina, SK, CA Jasper, AB, CA Vernon, BC, CA Saint John, NB, CA Toronto, ON, CA Edmonton, AB, CA Ottawa, ON, CA Abbotsford, BC, CA Calgary, AB, CA Sherbrooke, QC, CA Montréal, QC, CA Moncton, NB, CA Dartmouth, NS, CA Red Deer, AB, CA Fredericton, NB, CA Halifax, NS, CA Cochrane, AB, CA Laval, QC, CA Penticton, BC, CA Kamloops, BC, CA Terrebonne, QC, CA Saskatoon, SK, CA Winnipeg, MB, CA

Req ID:  44960
Jobs by Category:  Technology Solutions
Job Function:  Network & Engineering
Status:  Full Time
Schedule:  Regular

Description

 

Create better business outcomes with your analytical acumen and creativity.
 

Our team and what we’ll accomplish together

 

As the Senior Program Manager, you will play a pivotal role in evolving our capital and operational effectiveness. By collaborating with stakeholders and leaders across the Chief Technology Office(CTO) and Network Engineering and Operations (NEO), you’ll identify, assess, prioritize, and measure the performance of capital and operational programs.

 

This position will enhance your planning capabilities, grow your leadership in both program, Capital, and OpEx management, deepen your financial understanding, and expose you to new areas of the business. You will partner with diverse teams, directors, and VPs. Your success will depend on engaging teams thoughtfully, continuously improving our planning approaches, and coaching team members.

 

You will report to the Director of Strategy, Transformation and Enablement as part of the Network Engineering and Operations business unit within the Chief Technology Office striving to make a significant impact across the organization.

 

What you’ll do

 

  • Collaborate closely with leaders and program leads to develop and prioritize monthly, quarterly, and annual project capital and operational plans, articulating business outcomes and benefits
  • Track project, OpEx and CapEx financial performance, providing proactive decision support, and lead budgeting and forecasting processes
  • Lead capital and operational governance and review sessions with operations stakeholders and leadership
  • Engage and coordinate across all levels of the organization to assess issues and risks, problem-solve, drive consensus, and translate ideas into actionable steps
  • Create effective presentation materials for communicating analysis and recommendations to executive-level audiences
  • Engage regularly with stakeholders to ensure programs are tracking to plan, making adjustments to timing, scope, and funding levels as necessary
  • Build, develop, and maintain capital and operational dashboards and performance metrics
  • Leverage key contacts and expertise to continuously refine capital and operational governance processes

 

 

Qualifications

 

What you bring

 

  • Bachelor’s degree in Business, Engineering, Finance, or a related field
  • Experience in managing both capital and operational expenditure (CapEx and OpEx) to maximize return on investment and improve efficiency
  • Program and/or Project Management certification and experience
  • Strong skills in collaborating and negotiating within cross-functional teams and navigating complex organizational dynamics to align goals, change management, and financial planning
  • Expertise in strategic planning and developing business cases with financial acumen to assess the benefits, costs, and risks associated with both capital and operational initiatives
  • Ability to interpret and leverage large data sets to support decision-making, storytelling, and crafting executive-level presentations
  • Adaptability and flexibility in adopting agile methodologies to drive continuous improvement in both capital and operational management processes
  • Demonstrate a “can-do” attitude that fosters a positive and productive working environment, especially under pressure
  • Ability to work effectively as part of a team and independently to meet commitment-based deadlines
  • Strong proficiency in MS Office and G Suite tools, including Excel and Google Sheets to analyze data

 

Great-to-haves

 

  • 5-7 years of experience in financial/investment management, project management, or operational excellence
  • Master’s degree in Business, Finance, or Engineering or financial designation like CPA/CFA
  • Experience with SAP/financial reporting systems
  • Familiarity with database programming, automation, or scripting to streamline financial processes
  • Lean Six Sigma certification

 

 
Salary Range:  $94,000-$140,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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