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Senior Program Manager - Occupational Health Third-Party Administrator Network

Location:

Calgary, AB, CA Ottawa, ON, CA Edmonton, AB, CA Vancouver, BC, CA Montréal, QC, CA Toronto, ON, CA

Req ID: 50251

Jobs by Category: Health

Job Function: Health Solutions

Status: Full Time

Schedule: Regular

Description

Who is TELUS Health?

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. Simply put, our team members across the country are united by their commitment to continuously innovating to make healthcare more accessible and deliver improved health experiences for everyone.

TELUS Health - Care Centres is a connected network of 14 best-in-class medical centers where our renowned and passionate teams of healthcare professionals can capitalize on TELUS Health’s innovative digital health technology to deliver:

Highly personalized care
Enhanced patient experiences
Easy access to a broad range of services in preventive health, wellness, primary care, mental health and occupational health

Our Team and What We’ll Accomplish Together

As the Program Manager for Telus Health’s Occupational Health Third-Party Administrator (TPA) Network, you will play a critical role in establishing a best-practice approach to how we establish and maintain TPA relationships for occupational health service delivery. You’ll bring fresh perspective and offer industry-specific expertise and guidance to enhance Telus Health’s service outreach capabilities.

This is an exciting opportunity to shape the future of how TELUS Health provides occupational health services. Your ability to establish strong relationships with occupational testing providers, clinics, lab partners, and internal stakeholders will build a foundation pillar that will help drive how we grow in the occupational health market. If you have a passion for occupational health, and have a desire to help Telus Health become a market leader globally, we want to work with you.

What You'll Do

Develop and maintain a best-in-class approach to TPA networks, specific to occupational health service delivery
Own the strategy, development, and implementation practices used to expand our TPA network, and maintain strong relationships within our existing network
Identify new growth opportunities and verticals that could be integrated into the Telus Health occupational health TPA network
Work with the Manager of products & services for occupational health, to align growth priorities with program deliverables in the TPA network
Work with the Occupational Health team to drive a solution-oriented mindset and discover best-in-class opportunities for growth
Maintain program/project timelines for the TPA network, and maintain accountability for deliverables, both personally and team-wide
Collaborate with the greater Telus Health ecosystem, and move our strategic priorities forward

Qualifications

What You Bring

Experience: 5+ years in program management in a healthcare or occupational testing environment
Strategic Thinking: Proven ability to create and execute program strategies that combine market insights, best practices, and business priorities
Problem Solving: ability to see the puzzle pieces and consolidate complexity and ambiguity into clear solvable solutions
Cross-Functional Collaboration: Ability to effectively work within a team, with outside stakeholders, and across multiple business units
Communication Skills: Excellent ability to develop clear and concise communication channels with others, across various mediums (email, chat, in-person, presentations, etc.)
Education: Bachelor's degree in Life Sciences, Occupational Health & Safety, Healthcare, or a related field. A healthcare or program management designation is considered a strong asset

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

#LI-Remote

Salary Range: $97,000-$145,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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