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Senior Project Manager - AI & Special Projects

Location: 

Calgary, AB, CA Toronto, ON, CA Edmonton, AB, CA Vancouver, BC, CA

Req ID:  53176
Jobs by Category:  Operations
Job Function:  Project Management
Status:  Full Time
Schedule:  Regular

Description

 

Join our team and what we’ll accomplish together

 

Are you ready to lead high-impact strategic initiatives that fundamentally reshape how we compete in the Door-to-Door channel? As Senior Project Manager, you'll own the vision and execution of programs that directly improve sales effectiveness through innovative process optimization and cutting-edge AI solutions. This is your opportunity to move beyond execution—to architect the future of our channel strategy.

 


Financial & Strategic Leadership

 

You'll independently develop robust business cases, leveraging your professional expertise and TELUS EASE financial models. This requires strong financial acumen—evaluating revenue impact, cost structures, capital requirements, productivity gains, and ROI to inform critical investment decisions and drive organizational alignment.

 


Regulatory & Operational Stewardship

 

You'll lead structured assessments of regulatory changes affecting the channel, thoughtfully evaluating operational and commercial implications while developing strategic options for leadership consideration. Your ability to translate complex requirements into practical execution plans will protect sales productivity and enhance customer experience.

 


Success in this role requires analytical strength, commercial thinking, and the ability to move concepts from idea to measurable results.

 

 


What you’ll do

 

  • Develop program strategy, structure, and governance for AI and special channel initiatives
  • Manage scope, schedule, resources, and budgets with clear documentation and accountability
  • Independently build business cases using TELUS EASE models and sound financial analysis
  • Quantify revenue, margin, cost, productivity, and capital impacts
  • Identify and prioritize AI use cases that improve sales effectiveness
  • Lead implementation of AI-enabled tools and process improvements
  • Lead regulatory impact assessments and develop strategic options to inform leadership decisions
  • Present data-driven recommendations and financial analyses to senior leadership
  • Track performance outcomes to ensure initiatives deliver measurable ROI

 

Qualifications


What you bring
 

  • Proven ability to independently develop financially sound business cases
  • Strong financial acumen and experience evaluating ROI
  • Familiarity with TELUS EASE financial frameworks
  • Experience implementing AI, automation, or comparable analytics initiatives
  • Experience supporting operational planning for regulatory or policy-driven change
  • Strong analytical and structured problem-solving skills
  • Excellent communication and stakeholder influence capability
  • University degree in Business, Engineering, Information Technology, or related field
  • MBA considered an asset
  • 5+ years experience in strategy, consulting, product, financial, or operational leadership roles
  • Experience supporting revenue-generating sales channels preferred

 
Salary Range:  $86,000-$136,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …
Job Type:  This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Operations

We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

1.4M
Days volunteered in our communities.

70%
Team members that work at home or are mobile.

15.2
Million customers that TELUS is serving across Canada.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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