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Senior Strategy Manager - Product Bundling and Emerging Services

Location: 

Calgary, AB, CA Montréal, QC, CA Ottawa, ON, CA Edmonton, AB, CA Toronto, ON, CA Vancouver, BC, CA

Req ID:  40727
Jobs by Category:  Technology Solutions
Job Function:  Technology
Status:  Full Time
Schedule:  Regular

Description

 

Join Our Team

 

We are the TELUS Small & Medium Business Product Team, a dynamic, entrepreneurial, and engaged team driven to serve business customers who represent an important segment for TELUS. We are as passionate about our team and our customers as we are about our business, and we’re looking for people who get excited about thinking and delivering differently. Our team members include people like you – curious, creative, inclusive, innovative, and authentic. We believe that you’ll find our high-performance culture personally fulfilling, collaborative and professionally challenging and rewarding. Join our team and make your future friendly too. 

 

Our Product Bundling and Emerging Services team is responsible for designing, developing, and delivering market-leading bundled product packages and supporting services, building out our roadmap, and ensuring that our product ordering and service experiences are best-in-class for our sales teams and customers alike. Our team works across our product spectrum, including both our wireless and fixed portfolios.

 

What we'll accomplish together

 

We are searching for a Senior Strategy Manager to drive our product bundling and emerging services strategy to new places. In this role, you will lead the development of our bundling and emerging services strategy by bringing forward new ideas and integrating them with our other product portfolio strategies. As a senior member of our product team, you are responsible for defining the business strategy and roadmap, and communicating this strategy upwards and across the organization.

 

Reporting to the Director, SMB Product Bundling and Emerging Services, you will play a critical role in delivering our market-leading solutions to Canadian businesses

What you bring

 

  • You are a technophile; you love scouring a variety of sources for the latest tech ideas, concepts, and industry trends. “Researching” doesn’t feel like the right description since you enjoy it
  • You like trying new products in all aspects of your life. You enjoy gathering insights from others’ strong opinions about ideas and products
  • You are an expert in telling a story, selling an idea, and giving strategies life via Google slides (or equivalent) and an accompanying talk track. You’ve regularly received compliments on these communications and find it easy to put together
  • You will lead and develop the business units overall strategic plan, conduent semi-annual strategic reviews and monthly performance updates at the Executive Leadership level
  • You will establish a performance management framework that aligns metrics/KPI’s to our strategy
  • You will analyze key market shifts and trends for impact and opportunity
  • You contribute to an environment of cooperation and enjoy promoting a supportive dynamic
  • You have overseen product strategies, customer journey design, requirements gathering, competitive intelligence, and product prioritization
  • You are relentless in your pursuit of the ideal customer experience
  • You’re an analytical and strategic thinker who uses fact based analysis and clear business cases to guide your decision making, particularly when confronting ambiguity
  • You are resilient and adept at thinking outside the box and are constantly observing, being curious and asking questions
  • Fluency in English, both verbal and written, is required for this opportunity

 

 

Qualifications

 

Great to have

 

  • Business or technical educational background (e.g. engineering).
  • 5+ year of progressive and relevant work experience in product marketing or product strategy
  • Prior telecommunications expertise
  • B2B experience - particularly in small and/or medium business segments

 

What we give back to you

 

  • Opportunities to excel and show your stuff – work on high value and high visibility projects within an organization that prides itself on recognition and reward
  • Flexible work styles with the ability to work in and out of the office
  • An organization that actively supports you giving back to your communities
  • Competitive pay and benefits
  • A workplace that lets you be your best every day and embraces our core values:
    • We grow together through spirited teamwork
    • We embrace change and innovate courageously
    • We passionately put our customers and communities first

#LI-Remote
Salary Range: 
Performance Bonus or Sales Incentive Plan: 

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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