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Senior Systems Analyst (Remote)


Calgary, AB, CA Kamloops, British Columbia, CA Mississauga, ON, CA Ottawa, ON, CA Oakville, ON, CA Edmonton, AB, CA Vancouver, British Columbia, CA Toronto, ON, CA

Req ID:  13921
Jobs by Category:  Technology Solutions
Job Function:  Technology
Status:  Full Time
Schedule:  Regular



Join our team


Be a part of a transformational journey with innovative talent and leading edge technologies.


Become part of a future friendly national team, one that embraces change and initiates opportunity, has a passion for growth, believes in spirited teamwork, and has the courage to innovate. Our success is based as much on your dedication and hard work as it is on the innovative television, internet, voice, data and wireless products and solutions we offer.


Here’s the impact you’ll make and what we’ll accomplish together


The successful candidate will join the Network Service Intelligence DevOps Team to provide leadership, technical expertise, support, and architecture for TELUS’ monitoring solutions. This position will be responsible for the development and operation of new solutions for monitoring 5G. The position is responsible for providing our customers throughout Canada with the highest Quality of Experience and delivery of any type of content over our 5G network.


Here's how


  • Create, deploy, and support new systems and services that you help build & operate
  • Bring familiarity with building and using various network-based tools (i.e. Optical Taps, Network Brokers, Packet Capture, Packet Analysis, Deep Packet inspection, etc.)
  • Develop new architectures and strategies to support the monitoring of our Customers quality of experience
  • Develop and maintain technical documentation and architecture
  • Apply best practices of application management and troubleshoot integration issues
  • Work with Subject Matter Experts, Project Managers and Network Planners to ensure the successful delivery of projects
  • An understanding of the importance of automation and continuous integration and deployment





You are the missing piece of the puzzle


  • Diploma/ Bachelors Computer Science/ Electrical Engineering Degree
  • Strong understanding of 3GPP standards (5G/LTE/UMTS/HSPA)
  • 5+ years’ Network Management experience in a Mobile Service Provider




  • Experience with Netscout, Sandvine, Riverbed or Wireshark platforms
  • Expertise with Packet Capture, Packet Analysis, or Deep Packet Inspection (DPI)
  • An understanding of optical taps and network brokers
  • Hands-on familiarity with packet capture
  • Working knowledge of networking concepts for Wireless and Wireline technologies
  • Linux experience
  • Python, Perl or Scripting experience



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly. 

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here. 

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Million active users logging into My TELUS per month (consumer mobility).


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.