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Strategy Manager - Sales Coach (Virtual position)


Calgary, AB, CA Vancouver, British Columbia, CA Winnipeg, MB, CA Edmonton, AB, CA Victoria, British Columbia, CA Toronto, ON, CA Prince George, British Columbia, CA

Req ID:  27161
Jobs by Category:  Operations
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular



Ready to create innovative solutions and best practices?


Our team and what we’ll accomplish together


We enable a customer centric approach to selling new products and services to our customers through our team members who live and work within their communities. The Value Generation within Customer Solutions Delivery (CSD) is a transformational team, focused on growing the value that technicians provide for TELUS. We do this through enabling and supporting technician sales channel activities and technician professional services billing. Our team is influential in how services are delivered to our customers and plays a pivotal role in growing our business in new ways.


What you’ll do


You are a leader with a proven track record in coaching and sales who can champion a new sales coaching program for leaders in our field workforce. You will be empowered to execute a new revolutionary consultative coaching development program in order to elevate and grow the performance of the technician sales channel. You will have the opportunity to shape the culture and core competencies of our field workforce in new and innovative ways through your contributions to the technician sales channel program. This exciting role will come with lots of support, resources and expertise to help you be successful.


Here's how


  • Deliver a sales coaching curriculum for field leaders in both our internal and partner workforces
  • Develop sales onboarding for new leaders in the field
  • Consult with General Managers and sales channel operations team on tactics and support needed to develop sales skills and acumen in the field as a core competency of the workforce
  • Partner with the current sales coach to develop a partnership that best supports the needs of our field leaders


*This position is virtual





What you bring


  • Passionate about coaching, leading and inspiring leaders to achieve their sales goals
  • Proven track record in coaching, sales, leadership and skill development
  • Confident in driving innovative solutions to challenging problems which will shape the culture of a workforce
  • Regarded as an expert in sales with an exceptional ability to train others
  • Strong reputation for being self-driven and highly motivated to take initiative




  • Coaching certification
  • Leadership experience in a formal management role

A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.






We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

Days volunteered in our communities.

Team members that work at home or are mobile.

Million customers that TELUS is serving across Canada.


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.