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Design Specialist II- Smart Home Devices, Apps and Connectivity


Edmonton, AB, CA Scarborough, ON, CA Toronto, ON, CA Vancouver, British Columbia, CA Ottawa, ON, CA Calgary, AB, CA

Req ID:  21566
Jobs by Category:  Technology Solutions
Job Function:  Technology
Status:  Full Time
Schedule:  Regular



Join our team


Do you have a passion for end-to-end technology development in a fast-paced environment? Are you driven to deliver the best customer experience possible? If your answer is yes, we would be delighted to have you onboard TELUS’ Future Friendly Home team. We’re delivering innovative cloud-based video and home technologies that will revolutionize how Canadians live.
We hope you’ll enjoy being a valued member of Canada’s Top 100 Employer (2022) with a world-leading culture featuring extensive community-giving initiatives, flexible work environment including remote work, and award-winning opportunities for career development.


Here’s the impact you’ll make and what we’ll accomplish together


You will join the SmartHome Devices, Apps and Connectivity team to provide technical expertise for devices, security, connectivity and apps used to deliver our industry leading SmartHome and security services.  Our team is responsible for developing and supporting technologies to drive an exceptional customer experience in the evolving connected products space across consumer, business and health portfolios.  We work with internal and external partners to develop new products and services and provide the highest tier of support for smart home security and automation products at TELUS.  We spearhead complex root cause analysis investigations and drive reliability improvements through technology innovations. You will be joining a growth oriented organization focused on creating Digital Life experiences for TELUS customers.


Here’s how


  • Research and understand new home and building automation security products, ecosystems, devices, industry trends and lead technology, product and vendor evaluations.
  • Develop and own technical roadmaps and solution architectures for Smart Home and Smart Building services. 
  • Collaborate with internal and external partners to design and deliver integrated experiences across automation, security, devices, apps and support these products through development, market trials and launch.
  • Develop and maintain technical documentation.
  • Select, test, approve and launch only best in class products built by TELUS or partners.
  • Employ DevOps principles and practices to deliver products and features. 
  • Adherence to best practices for change management processes and procedures.
  • Operate as a software-centric and cloud-enabled digital platform.



You're the missing piece of the puzzle


  • Bachelor's degree in Computer Science or Electrical/Electronics Engineering.
  • 3-5 years of relevant experience, advanced technical and analytical skills, confident in making and owning technical decisions.
  • Systems integration experience (identity, provisioning, application integration, API integration).
  • Experience developing applications and web tools with Python, Node.js, Java, .NET, and HTML5.
  • Experience setting up CI/CD pipelines. 
  • Experience with cloud-native tools and cloud environments (GCP, AWS, etc.).
  • An understanding of microservices architecture.
  • Working knowledge of networking concepts.
  • Agile project management experience (SAFE, Scrum, Kanban, etc.) and tools (Jira/TFS).
  • Strong communication and interpersonal skills; confident with developing and presenting material to peers and senior management.
  • Excellent troubleshooting skills and methodology.
  • Hands-on familiarity with testing methodologies and quality control.
  • Motivated self-starter with the ability to make decisions independently using logical assumptions and factual information.
  • Advanced ability to lead and collaborate with diverse groups, vendors and technical teams.
  • Ability to manage key deliverables as part of an extended project team.




  • Certifications with Amazon Web Services, Google Cloud Platform or Azure.
  • Experience in Smart Home, Smart Buildings or Smart Cities projects.
  • Experience building and designing IoT based solutions
  • Registered member of APEGA (engineer in training or P.Eng.)



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly. 

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here. 

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Million active users logging into My TELUS per month (consumer mobility).


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.