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Headend Planner


Edmonton, AB, CA

Req ID:  16948
Jobs by Category:  Technology Solutions
Job Function:  Technology
Status:  Full Time
Schedule:  Regular



Join our team
Do you have a passion for end-to-end technology development in a fast-paced environment? Are you driven to deliver the best customer experience possible? If your answer is yes, we would be delighted to have you onboard TELUS’ Future Friendly Home team. We deliver best in class innovative video and home technologies.
We hope you’ll enjoy being a valued member of Canada’s Top 100 Employer (2022) with a world-leading culture featuring extensive community-giving initiatives, flexible work environment including remote work, and award-winning opportunities for career development.

Here’s the impact you’ll make and what we’ll accomplish together

This is an opportunity to join the Optik TV, Entertainment & Home Solutions as a key contributor to the growth and sustainment of the Optik TV headend platforms. As a Headend Planner with our Future Friendly Technology Services team, you will lead and deliver technology projects.  Our team is responsible for deploying and maintaining Optik TV and home future friendly technologies to drive an exceptional customer experience.  



Here’s how


  • Fulfill short & long term planning for TELUS Optik TV Middleware, Content Delivery Network, Headend, and/or Broadcast
  • Plan, architect, design upgrades/enhancements to TELUS Optik TV
  • Analyze and recommend capacity growth for existing and new services
  • Manage the budget required to support the implementation of the projects
  • Engage with stakeholders to create and maintain business cases



You're the missing piece of the puzzle


  • Minimum 5-10 years telecom experience with emphasis on IPTV
  • Experience in planning/designing
  • Knowledge of IPTV Platforms along with its associated hardware/software components and infrastructure
  • Demonstrated knowledge or experience of Telecom and Data Center infrastructures
  • Knowledge of Business Plan development and economic feasibility analysis
  • User knowledge of systems used in logical engineering is an asset (Netcracker, Circuit Vision, FOX, PSI, and SAP)
  • Advanced Microsoft office skills in Excel, PowerPoint, Visio, Word, Project, etc
  • Strategic thinker and ability to execute in a creative manner
  • Strong analytical, problem solving, and leadership skills
  • Excellent organization skills and ability to work in an environment with high levels of ambiguity 
  • Strong verbal, presentation, written communication, and interpersonal skills with the ability to present to all levels of organization
  • Ability to self-motivate, prioritize tasks well, and work on multiple projects simultaneously
  • Develop and foster positive relationships and work well with cross-functional teams and vendors
  • Strong technical writing ability



  • Preferable P. Eng.
  • PMP advantage
  • University degree in engineering or computer science preferred

A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly. 

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here. 

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Million active users logging into My TELUS per month (consumer mobility).


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.