Apply now »

Manager, Program Office (Employer Health Platform)

Location: 

Edmonton, AB, CA, T5J 0N5 Vancouver, BC, CA Calgary, AB, CA Toronto, ON, CA

Req ID:  49524
Jobs by Category:  Health
Job Function:  Health Solutions
Status:  Full Time
Schedule:  Regular

Description

 

Our team and what we’ll accomplish together

 

As the Manager of the Program Management Office for Employer Platform & Systems Enablement, you will lead a team of dedicated program and project managers to drive the execution of our strategic platform and system roadmaps. Your leadership will be pivotal in advancing our digital and clinician-centric health initiatives, leveraging AI to enhance healthcare experiences, streamline system interactions, and ensure a polished, low-impact customer experience, ultimately pushing boundaries and maintaining TELUS's position as a world-class leader in healthcare delivery.

 

What you’ll do
 

Shape the future of healthcare through Employer Platform and Systems solutions. Here's what a typical week in your role might look like:

 

Leadership & Team Development

 

  • Direct and inspire a team of Project/Program Managers to achieve roadmap goals
  • Cultivate a culture of continuous learning and innovation within the team
  • Present program/project updates and results to senior leadership
  • Facilitate the removal of roadblocks for programsActively engage with team members to attract and retain top talent

 

Strategic Vision & Innovation

 

  • Identify emerging opportunities in healthcare digital and clinical-centric roadmaps, maintaining TELUS Health's technological leadership
  • Ability to coach others on data-driven improvements to optimize platform and system project efficiency and effectiveness
  • Optimize financial performance (CAPEX and OPEX) of initiatives

 

Best Practices & Quality Assurance

 

  • Liaise with cross-functional teams to ensure seamless integration of system enhancements into existing TELUS Health platforms and processes
  • Uphold TELUS Health's commitment to robust system development and implementation
  • Implement and maintain PMP practices across all projects
  • Proactively identify and mitigate risks related to project dependencies to ensure continuous delivery
  • Track project performance and business benefits
  • Champion robust change management practices to ensure widespread system literacy and successful adoption across the organization

 

 

Qualifications

 

What you bring

 

  • Experience in Program Management: Proven expertise in managing resources within a Program Management Office (PMO)
  • Leadership and Team Building: Exceptional leadership skills, capable of inspiring and guiding cross-functional teams
  • Communication and Stakeholder Management: Effectively engage stakeholders at all levels by fostering a highly collaborative environment and communicating clearly. Translate complex technical concepts into clear business value propositions
  • Financial Acumen: Experience with capital financial management
  • Delivery Experience: Demonstrated success in delivering product, systems, migrations and case management platforms

 

Great to have

 

  • Healthcare Industry Knowledge: Deep understanding of the healthcare industry, including current challenges, emerging technologies, and experience handling sensitive healthcare data
  • Project Management Expertise: Ability to manage all aspects of high-risk/complexity projects from inception to completion
  • Collaborative and Adaptable: A quick learner capable of balancing strategic vision with meticulous detail
  • Certifications (asset): PMP, SAFe, ITIL, EPPM, Lean Six Sigma

 

 
Salary Range:  $102,000-$154,000
Performance Bonus or Sales Incentive Plan:  20%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

 

 

 

 

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Apply now »