Manager, Technology Strategy - Cloud DevOps (TV Cloud Infrastructure)


Edmonton, AB, CA, T5J 0E5 Vancouver, BC, CA Calgary, AB, CA Edmonton, AB, CA

Req ID:  40695
Jobs by Category:  Technology Solutions
Job Function:  Engineering & Development
Status:  Full Time
Schedule:  Regular



Join our team

With the convergence of innovative home and mobile networking technologies including fibre and 5G, smart home solutions, mobile devices, automation, cloud computing, and over-the-top capabilities, our customers’ homes look very different in today’s digital world. Every day, TELUS’ engineering and development teams are envisioning what the future holds and building the products to simplify our customers’ lives, provide services at the touch of a button, and create immersive entertainment experiences. 

As a Cloud DevOps Manager for our Optik TV Video service, you will be responsible for the cloud infrastructure for our TV media platforms to ensure it reaches and scales to millions of consumers watching Live TV and On-Demand sports, entertainment and news. This team is a part of our Entertainment & Connected Home DevOps team, which is responsible for the end-to-end technology development and operations of TELUS’ Optik TV services, broadband network capabilities, and smart home solutions.

This is an exciting time to be a part of our mission to drive better outcomes through state-of-the- art software platforms. The possibilities are endless and we’re looking for a software enthusiast and self-starter who is filled with ideas as well as the delivery-focused mindset to execute them!
Our success is based as much on your dedication and hard work as it is on the innovative television, internet, voice, data and wireless products and solutions we offer.

Here’s the impact you’ll make and what we’ll accomplish together

All our teams work in cloud native environments, so you will have freedom to leverage the most innovative cloud technologies, integrating solutions from the best vendors selected by our teams. 

You’ll interact with the leadership and cross-functional teams (product, engineering, architecture, operations, other infrastructure teams, project management) to develop the strategy and lead the execution of our cloud infrastructure.  

Here's how:


  • Lead, mentor and inspire a diverse team of DevOps software engineers, ensuring that a DevOps and Agile mindset is at the front of all project work
  • Build, deploy, operate and optimize our Cloud infrastructure that provides high availability, quality and continuous operations meeting critical level metrics for a 24/7 internet TV service
  • Collaborate with internal stakeholders to understand requirements and priorities in order to coordinate and meet their needs for infrastructure, CI/CD, security, observability, change management, releases, reliability, scalability and incidents
  • Select and collaborate with external vendor partners to meet solution requirements





You're the missing piece of the puzzle with these skills: 


  • AWS or GCP IaaS and PaaS: infrastructure and networking
  • Working knowledge of IP networking and security principles
  • Microservice architectures and API management
  • SQL and noSQL databases    
  • Microservice decomposition patterns and maturity model
  • CI/CD Pipelines experience 
  • Agile Development (SAFE)
  • 3+ years of relevant technical team leadership experience
  • Strong communicator,  confident with presenting material to peers and senior management
  • Experience with leading a team and collaborating with internal/external teams across multiple time zones and countries
  • Experience with on-call operations and incident resolution 
  • Experience working with vendors to define MSAs and onboarding new technologies
  • Experience deploying automation, improving reliability and optimizing cloud costs
  • Bachelors in Software or Electrical Engineering Degree, Computer Science




  • Knowledge of video delivery architectures
  • Product owner expertise 
  • Agile  / PMP certifications

#LI-Remote #LI-Hybrid


Salary Range:  $108,000-$162,000
Performance Bonus or Sales Incentive Plan:  20%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.





Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Million active users logging into My TELUS per month (consumer mobility).


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.