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Network Specialist III


Edmonton, AB, CA Burnaby, British Columbia, CA Vancouver, British Columbia, CA Calgary, AB, CA Ottawa, ON, CA Victoria, British Columbia, CA Toronto, ON, CA

Req ID:  24861
Jobs by Category:  Technology Solutions
Job Function:  Network & Engineering
Status:  Full Time
Schedule:  Regular



Our team and what we’ll accomplish together


The Optical Transport Development & Integrity (Transport DevOps) team at TELUS sets the standards, rolls out new technology and provides the expertise to help operate the fastest optical networks in the most efficient and reliable way for our customers across Canada.


As a Network Specialist you will join the ranks of Transport Integrity and will be responsible for providing support for root cause analysis, network studies, design and troubleshooting expertise during network events. You will also work closely with the Transport Development side of the team, as new services and technologies are readied for production, helping to prepare people and systems for their deployment.

What you’ll do


  • Proactively analyze the performance of our national optical networks and their equipment to find potential issues or opportunities for improvements
  • Hands-on troubleshooting of our national transport networks
  • Support product delivery and turn-up of new services via FOA, ops readiness, and training activities
  • Run network trials and proof of concepts for cutting edge optical, and synchronization technology
  • Stay current with the changing environment, technologies, and platforms supported






What you bring


  • Technical diploma or equivalent is required
  • Experience in Ciena transport platforms, such as 6500-S, 5400, or SONET based, and Fujitsu FLASHWAVE transport platforms and related network controllers
  • Experience with provisioning, maintenance, and troubleshooting DWDM, CWDM, passive optical, CDC, OTN, and SONET based services
  • Proficient in using CircuitVision, MyWorld, NetCracker, Remedy, NuCool and related information and ticketing systems
  • Ability to handle challenging situations




  • University degree in a related engineering discipline
  • Experience with synchronization technologies and system architecture
  • A background in legacy TDM-based transport/DACS/access platforms and related protocols
  • Working with Linux-based systems, CLI-based tools, and scripting



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly. 

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here. 

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Million active users logging into My TELUS per month (consumer mobility).


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.