P&C Business Partner Manager - Chief Information Office (CIO)

Description

Interested in helping shape transformational People & Culture initiatives?

Join our team and what we’ll accomplish together

This is not your traditional HR team; we embrace change and have fun re-inventing the future of work. We are as passionate about our team as we are about our business and thrive on thinking out of the box, delivering new solutions, and supporting exceptional team member experiences.

It’s an exciting time to be a member of People & Culture (P&C) at TELUS. We are a team who leads strategies to strengthen the TELUS culture with cutting edge initiatives and programs. We strive for excellence in everything we do and we have an unyielding commitment to inspiring and motivating TELUS team members, retirees, customers, and communities to fulfill our “We Give Where We Live” philosophy. Through our technology innovation, we are creating a stronger and more caring world by enabling remarkable human, social and business outcomes. We believe wholeheartedly that we are all stronger together, and this is foundational to our promise to make the future a little friendlier for everyone.

Here’s the impact you’ll make and what we’ll accomplish together

As a P&C Business Partner Manager supporting the Chief Information Office (CIO), you wear several hats: trusted advisor, consultant, change agent and coach. You sit alongside and collaborate with leaders to develop and implement strategies that support business needs in addition to leading the implementation of the People Plan.

Every day you engage in business conversations and partner to influence and equip leaders to manage change, grow their teams, and foster a highly engaged and inspiring workplace.

You are resilient, pragmatic, humble, and possess a great sense of humor. Your counsel is equal parts logic, analysis and strategy. You have a natural curiosity and appreciate that failure and vulnerability are healthy ways to learn and grow. Your passion to make a difference directly impacts the success of TELUS and ultimately creates better outcomes for our team members and customers.

Here’s how

• Be curious: Proactively seek out the opportunities to elevate leadership, team member experience and business outcomes in a way that aligns to organizational strategy while meeting the need of senior leaders and their teams
• Sweat the details: Think broadly and deeply as you problem solve, assessing for potential impacts to advise leaders and design impactful initiatives, while being flexible as approach, timing or priorities change
• Be the trusted advisor: Earn your status as trusted advisor to leaders by presenting multiple perspectives, challenging the status quo to expand their capabilities, and delivering impactful people programs and practices
• Be data-driven:  Synthesize people-centric data to extract and articulate insights that inform people plans and influence actions aligned to our people strategy
• Role model collaboration: In a highly matrixed working environment, we rely on many to deliver the best outcomes. Foster trust and relationships to leverage our collective capabilities to do great work
• Design & deliver: Proactively partner with leaders and our People & Culture Centres of Excellence (CoE) to influence, design and deliver creative solutions for the business
• Elevate talent:  Effectively and thoughtfully lead annual talent lifecycle activities; career progressions, talent reviews, succession planning and other projects within the business units you partner with
• Bring positive energy: Change is constant as this role supports very dynamic technology organizations that are modernizing ways of working, culture, and technology. Match leaders energy while balancing with experience and perspective to maximize the impact of your work
• Give back:  With humility, leverage your unique experiences and perspectives to elevate our P&C community by sharing your knowledge, wisdom and insights

Qualifications

What you’ll bring

• 7 or more years of experience in a strategic human resources, program or leadership role
• Regarded as an exceptional communicator and able to influence a broad and diverse range of stakeholders
• Unphased by complexity, with desire to understand it so you can simplify it, work around it and through it and help others to do the same
• Known for solving complex issues without having all the answers, and navigating ambiguity amidst ongoing, fast-paced change
• Noted for your ability to flex various skill sets, including the ability to think creatively, execute elegantly, and collaborate across many teams, levels and situations
• Demonstrated ability to identify business problems, breaking them down, designing and executing innovative solutions with attention to small but critical details
• Respected for your track record of successfully prioritizing and managing complex projects simultaneously, balancing design needs with implementation needs
• Expert at guiding leaders to look around corners with data-driven recommendations that improve organizational performance, retention, and the overall team member experience
• Enable teams to navigate the future of work, guiding how we undertake transformation initiatives for remote work environments that are reflective of new realities
• Recognized for your learning mindset and ability to understand the business and the challenges by developing and delivering innovative approaches that result in improvements in team engagement, productivity and organizational performance

Nice-to-have

• University degree
• Bilingualism French-English