Account Specialist, Inside Sales - Small Business Solutions

Description

Every day, our Small Business Solutions team enables Canadian Businesses to thrive through the power of the Internet; we make technology secure, simple, and worry-free.

As an Account Specialist, you will engage and acquire business clients operating in the Small Business space. A true self-starter, you are motivated by exceeding sales targets. 

What we offer you:

• A competitive base salary and commission
• A culture fostering a work environment focused on learning with ongoing training on the job.
• A supportive environment that promotes recognition and feedback
• Opportunities and support for growth and development
• A chance to play a dynamic role within your community
• A highly-engaged and collaborative environment that fosters spirited teamwork
• Pension plan and Employee Share Plan with a generous company contribution
• Comprehensive and flexible benefits and annual well-being allowance
• Discounts on TELUS services and products

Here’s what we’ll accomplish together

Our highly motivated team has a proven track record of growing our existing client base, specifically targeting Small Businesses across Canada. We deliver best-in-class customer service and use a customer first lens for acquisition, marketing and sales execution.

Here’s how

• Deliver best in class customer service, build strong relations, and influence decision makers
• Generate connections via cold calling to identify key decision makers and generate growth opportunities and revenue
• Prospect and acquire new small business accounts
• Actively listen to customers, complete needs investigation and identify and recommend solutions from our Small Business suite of products and services
• Build and deliver an accurate sales funnel and manage data in a Client Relationship Management tool
• Keep up-to-date on relevant offerings in the market and effectively communicate our value proposition
• Achieve monthly activation and revenue targets
• Be a subject matter expert on our small business products and services

Qualifications

Do you have what it takes?

• Post-secondary and/or equivalent experience
• Sales experience (wireless industry not required, considered an asset)
• Passionate about creating best-in-class customer experiences and proven track record of cultivating relationships
• Strong negotiation and problem solving skills, known to be a creative thinker
• Contagious and positive attitude and ability to quickly adapt to change
• Effective communication and presentation skills and confident in leveraging your business acumen skills
• A self-starter with a relentless focus on achieving sales goals with minimal supervision
• Basic PC skills including familiarity with Word, Excel, PowerPoint or Google Workspace
• Experience with Customer Relationship Management tools (ex.SalesForce.com) considered an asset