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Technology Analyst II

Location: 

Halifax, NS, CA, B3J 3N2

Req ID:  43001
Jobs by Category:  Health
Job Function:  Health Solutions
Status:  Full Time
Schedule:  Regular

Description

 

Join our team

 

You will be part of a future-friendly national team. One that lives the TELUS values at its core while delivering our latest Pharmacy solutions to business and enterprise customers.


Our success is based as much on our team's dedication and hard work as it is on the innovative Pharmacy products and solutions we offer.


We are a growing team with dynamic strengths who share a real passion for solving complex business problems. We are looking for energetic individuals who are detail oriented, have a positive perspective, and take pride in operational excellence.

 

Here’s the impact you’ll make and what we’ll accomplish together

 

As a Technology Analyst II, within our Pharmacy Operations team, you will leverage your technical acumen, creative problem-solving, collaborating and interpersonal skills to take on a broad array of challenges to deliver operational and customer service excellence. As a team member in this exciting and fast-paced environment, the Technology Analyst II will work on various projects which take place during the day or at night.

 

Our industry and technologies are constantly changing, so an essential part of being successful in this role involves being able to adapt and thrive in an environment of change. On any given day, you will work closely with various internal and external teams, provide status updates and reporting to management teams, implement training, and take ownership of any major projects where a team of Analysts are involved. If you have insatiable curiosity, relentless drive, and limitless optimism, we’ll be excited to have you join us to tackle some of our biggest opportunities and challenges.

 

 

Qualifications

 

You’re the missing piece of the puzzle

 

  • Excellent decision-maker
  • Strong Computer and interpersonal skills
  • Strong decision-making and conflict-management skills
  • Highly motivated and self-starter
  • Exceptional written and verbal communication skills 
  • Ability to work under minimal supervision

 

What you bring

 

  • Post-secondary technical diploma/certification
  • Advanced knowledge of PC hardware and Peripherals
  • Advanced knowledge of Windows Server & Desktop Operating systems 
  • Intermediate Networking knowledge
  • Hardware, software, and network troubleshooting skills
  • Be able to work according to a continuously flexible work schedule
  • Experience leading projects
  • Proficient in use of G-suite, Microsoft Office, and Salesforce
  • Ability to travel within local region, as well as occasional out of province special projects (within Canada)

 

Great-to-haves

 

  • Bilingual (English/French)
  • Background and/or past work experience in network, corporate security, or systems operations areas will be beneficial
  • 2 - 5+ years of experience working with TELUS' Pharmacy software – Kroll PMS
  • Intermediate knowledge of Microsoft SQL
     

 
Salary Range:  $60,000-$90,000
Performance Bonus or Sales Incentive Plan:  10%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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