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Bilingual Kroll Business Analyst II (Pharmacy)

Location: 

Montréal, QC, CA Ottawa, ON, CA Toronto, ON, CA, M5J 2V5 Vancouver, BC, CA Qu?bec, QC, CA

Req ID:  48819
Jobs by Category:  Health
Job Function:  Health Solutions
Status:  Full Time
Schedule:  Regular

Description

 

Are you ready to revolutionize the pharmacy world?

 

Are you a tech-savvy problem-solver passionate about healthcare innovation? Join our TELUS Health Pharmacy Solutions team!

 

At TELUS Health, we're revolutionizing pharmacy operations. We celebrate curiosity, embrace learning, and prioritize work-life balance. Our goal? To create user-friendly technology that transforms healthcare.

 

Your Mission

 

As a Business Analyst, you'll bridge our Kroll pharmacy management system with the pharmacists who use it. You'll analyze, optimize, and innovate our solutions to boost patient care and operational efficiency.

 

What You’ll Do

 

  • Dive deep into the Kroll pharmacy management system, becoming our in-house expert
  • Collaborate with pharmacists to customize Kroll to fit their unique needs and processes
  • Support exciting implementation projects that bring Kroll's powerful features to life
  • Create user-friendly documentation and training materials that make complex systems simple
  • Analyze and optimize pharmacy workflows, turning challenges into opportunities

 

 

Qualifications

 

What You Bring

 

  • Fluent in English and French (written and spoken) - your bilingual superpowers are essential
  • Previous experience with Kroll pharmacy software - you're already familiar with this game-changing system
  • A passion for healthcare technology and its potential to improve lives
  • Strong analytical skills and attention to detail - you can spot patterns and solve puzzles like a pro
  • Excellent communication skills - you can explain complex ideas in simple terms
  • Knowledge of pharmacy operations and workflows

 

Why Join Us?

 

  • Be part of a passionate team dedicated to providing best-in-class customer service and support.
  • Represent the TELUS brand, values, and promise, making a positive impact on pharmacy clients.
  • Enjoy a workplace that values well-being, promotes continuous learning, and fosters a fun and friendly culture.
  • Contribute to revolutionizing pharmacy services by empowering pharmacists with innovative technology solutions.

 

Ready to make a real difference in healthcare with your analytical skills? Join us at TELUS Health and be a part of something extraordinary!

 

Intermediate knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

 

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

 

 
Salary Range:  $64,000-$96,000
Performance Bonus or Sales Incentive Plan:  10%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

 

 

 

 

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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