Business Consultant-PSO Champion & Sales quality coach

Description

Do you thrive on mentoring strong sales professionals and have a passion for sales performance excellence? Do you have passion for creating exceptional customer experiences?  Are you an experienced leader or sales professional with a proven track record of facilitating change successfully in a sales environment?  

Reporting to the Director of Business Strategy Development for Commercial  Sales Québec & Atlantic, you are responsible to inspire, mentor, and coach our sales executives and leaders to develop a premiere sales culture through methodology and behaviours that will lead to world class professionals consulting with our customers to successfully achieve business goals.

RESPONSIBILITIES:

• Incorporating Premiere Sales Organization (“PSO”) culture as key to the business planning process to identify investments required to accomplish specific objectives.
• Leveraging sales and business analytics, you will partner with Sales leaders to target areas requiring development of sales methodology and business management
• PSO Reporting & QQVB (Quantity, Quality, Velocity, Balance) Management
  • Analyze QQVB monthly KPI’s / highlights VP/Director/Manager vulnerabilities. Suggest action plan to ensure a healthy funnel.
  • Review, manage & distribute Performance Reports (training completion, Playbook usage, contact and coverage)
  • Use various dashboards and performance reports to identify areas for coaching opportunities

• PSO Execution
  • Drive adoption of Targeted Account Selling (TAS) / Account Plan quality audit process with Sales Leaders
  • Improve use of TAS Lite (fast fail / advance opportunity) 
  • Create plan to accelerate New Hire Productivity – provide support on PSO onboarding and training 
  • Identity Win stories, Customer reference, Best practice

.

• PSO Certification Program
  • Evaluate & coach managers in collaboration with Director to complete manager’s certification 
  • Support Practitioner Candidates to complete Practitioner Process with success 

• Field Coaching
  • Work closely with Sales Leaders to identify how PSO will support overall team strategy 
  • Increase the quality of leaders coaching session - through observation and feedback 
  • Work with Sales Leaders to identify skills gaps and where we need PSO National Team support

• Share PSO best practices 
  • Work with PSO National Team to understand roadmap of overall program + training & development plan (and provide guidance)
  • Partner with Sales Enablement to identify processes hindering sales velocity, particularly with new hires
  • Partner with other PSO Champions across TELUS to streamline efforts and reduce duplication 
• Monitoring the progress VP team adoption of PSO culture, applying targeted development plans to enable progress in methodology, skills and competency development, and offerings development.

Qualifications

• Proven track-record of managing and directing a highly skilled, motivated, results-oriented, and successful sales team and/or proven track-record as a sales professional
• Effectiveness consulting with Senior Management across complex organizational boundaries
• Strong leadership qualities and ability to motivate dynamic teams.
• Excellent analytical thinking, analysis, and problem solving skills
• Demonstrated facilitation and project management skills
• Ability to cultivate strong internal and external network of personal relationships to identify issues and opportunities and provides positive, best-in-class perspectives to others 
• Excellent verbal and written communication skills, with a strong customer-focus orientation - demonstrates a vocal and confident style; shares thoughts and opinions and presents ideas with conviction and courage and has a passion for sales excellence
• Balances strategic thinking with tactical action to drive results
• Ability to handle multiple assignments and manage major projects to successful completion
• Sales Acumen: Strong understanding of customer and market dynamics and requirements.
• Results-orientated and able to work independently.
• Bilingual French & English

Required Experience:

• Bachelor's degree
• A minimum of 7 years of experience in a Sales and/or Marketing Manager role.
• Experience with strategic planning and the ability to execute strategic initiatives.
• Experience in management consulting, project management, business analytics or a related function in industry (e.g., strategy, planning, operations) is beneficial

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