Bilingual Business Consultant- Sales quality coach


Montréal, QC, CA, H3B 1S6 Calgary, AB, CA Québec, QC, CA Halifax, NS, CA Edmonton, AB, CA Burnaby, BC, CA Ottawa, ON, CA Gatineau, QC, CA Montréal, QC, CA Vancouver, BC, CA Mississauga, ON, CA Toronto, ON, CA

Req ID:  40454
Jobs by Category:  Operations
Job Function:  Sales & Professional Services
Status:  Full Time
Schedule:  Temporary



Do you thrive on mentoring strong sales professionals and have a passion for sales performance excellence? Do you have passion for creating exceptional customer experiences?  Are you an experienced leader or sales professional with a proven track record of facilitating change successfully in a sales environment?  

Reporting to the Director of Business Strategy Development for Commercial  Sales Québec & Atlantic, you are responsible to inspire, mentor, and coach our sales executives and leaders to develop a premiere sales culture through methodology and behaviours that will lead to world class professionals consulting with our customers to successfully achieve business goals.



  • Incorporating Premiere Sales Organization (“PSO”) culture as key to the business planning process to identify investments required to accomplish specific objectives.
  • Leveraging sales and business analytics, you will partner with Sales leaders to target areas requiring development of sales methodology and business management
  • PSO Reporting & QQVB (Quantity, Quality, Velocity, Balance) Management
    • Analyze QQVB monthly KPI’s / highlights VP/Director/Manager vulnerabilities. Suggest action plan to ensure a healthy funnel.
    • Review, manage & distribute Performance Reports (training completion, Playbook usage, contact and coverage)
    • Use various dashboards and performance reports to identify areas for coaching opportunities


  • PSO Execution
    • Drive adoption of Targeted Account Selling (TAS) / Account Plan quality audit process with Sales Leaders
    • Improve use of TAS Lite (fast fail / advance opportunity) 
    • Create plan to accelerate New Hire Productivity – provide support on PSO onboarding and training 
    • Identity Win stories, Customer reference, Best practice


  • PSO Certification Program
    • Evaluate & coach managers in collaboration with Director to complete manager’s certification 
    • Support Practitioner Candidates to complete Practitioner Process with success 


  • Field Coaching
    • Work closely with Sales Leaders to identify how PSO will support overall team strategy 
    • Increase the quality of leaders coaching session - through observation and feedback 
    • Work with Sales Leaders to identify skills gaps and where we need PSO National Team support


  • Share PSO best practices 
    • Work with PSO National Team to understand roadmap of overall program + training & development plan (and provide guidance)
    • Partner with Sales Enablement to identify processes hindering sales velocity, particularly with new hires
    • Partner with other PSO Champions across TELUS to streamline efforts and reduce duplication 
  • Monitoring the progress VP team adoption of PSO culture, applying targeted development plans to enable progress in methodology, skills and competency development, and offerings development.





  • Proven track-record of managing and directing a highly skilled, motivated, results-oriented, and successful sales team and/or proven track-record as a sales professional
  • Effectiveness consulting with Senior Management across complex organizational boundaries
  • Strong leadership qualities and ability to motivate dynamic teams.
  • Excellent analytical thinking, analysis, and problem solving skills
  • Demonstrated facilitation and project management skills
  • Ability to cultivate strong internal and external network of personal relationships to identify issues and opportunities and provides positive, best-in-class perspectives to others 
  • Excellent verbal and written communication skills, with a strong customer-focus orientation - demonstrates a vocal and confident style; shares thoughts and opinions and presents ideas with conviction and courage and has a passion for sales excellence
  • Balances strategic thinking with tactical action to drive results
  • Ability to handle multiple assignments and manage major projects to successful completion
  • Sales Acumen: Strong understanding of customer and market dynamics and requirements.
  • Results-orientated and able to work independently.
  • Bilingual French & English

Required Experience:

  • Bachelor's degree
  • A minimum of 7 years of experience in a Sales and/or Marketing Manager role.
  • Experience with strategic planning and the ability to execute strategic initiatives.
  • Experience in management consulting, project management, business analytics or a related function in industry (e.g., strategy, planning, operations) is beneficial



Salary Range:  $80,000-$120,000
Performance Bonus or Sales Incentive Plan:  15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.






We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

Days volunteered in our communities.

Team members that work at home or are mobile.

Million customers that TELUS is serving across Canada.


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.