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Clinic Operations Coordinator (temporary)

Location: 

Montréal, QC, CA, H3A 3J2

Req ID:  55151
Jobs by Category:  Health
Job Function:  Clinical / Medical
Status:  Full Time
Schedule:  Temporary

Description

 

Location: 600 De Maisonneuve Boulevard West, Montreal, QC H3A 3J2 (100% on-site)

Employment Status: Temporary (1-year replacement), Full-Time (37.5 hours/week)

Schedule: Monday to Friday, 7:00 a.m. to 3:00 p.m

Create Exceptional Client Experiences

 

Join Our Team

 

Our team is made up of dynamic professionals who are committed to delivering a seamless, efficient, and high-quality patient experience. Do you enjoy coordinating multiple activities simultaneously, solving challenges in real time, and thriving in a fast-paced environment? If so, this opportunity is for you.

 

Here's the Impact You'll Make and What We'll Accomplish Together

 

The Clinical Operations Coordinator plays a key role in ensuring the smooth day-to-day functioning of the clinic. Working closely with medical, clinical, and administrative teams, you will coordinate patient journeys, optimize resources, and ensure schedules are respected to deliver an exceptional experience at every visit.

 

Here's how

Patient Journey Coordination

 

  • Coordinate patients' clinical journeys in real time to ensure a smooth, efficient experience that complies with established protocols
  • Optimize the sequencing of examinations, consultations, and interventions to minimize wait times and maximize the use of available resources
  • Adapt patient pathways according to medical prescriptions, clinical priorities, and healthcare professionals' availability
  • Ensure that all scheduled examinations and activities are completed before the patient's visit concludes
  • Monitor patient progress and facilitate the efficient flow of information and records among all stakeholders

 

Clinical Operations Management

 

  • Use clinical management tools to monitor visit progress and ensure effective real-time coordination of activities
  • Coordinate clinical resources, including nurses, kinesiologists, nutritionists, and other professionals, to maintain optimal operational flow
  • Adjust priorities and organize daily activities in response to unforeseen events, delays, absences, or operational changes
  • Ensure compliance with medical schedules and contribute to appointment optimization to maintain an efficient workflow for both patients and healthcare professionals
  • Communicate promptly any relevant information that may impact clinical operations

 

Collaboration and Continuous Improvement

 

  • Work closely with clinical, medical, and administrative teams to ensure high-quality and
    seamless service delivery
  • Identify process improvement opportunities and participate in implementing solutions that enhance operational efficiency and the patient experience

Qualifications

 

What You Bring

 

  • College diploma in a relevant field
  • 1–2 years of experience in a similar coordination role
  • Bilingualism (French and English, spoken and written)
  • Strong ability to manage multiple priorities simultaneously
  • Excellent organizational, planning, and problem-solving skills
  • Strong communication and collaboration abilities
  • Proficiency with Microsoft Office Suite and comfort using technology-based tools

 

Assets

 

  • Experience in a clinical, medical, or healthcare environment
  • Experience coordinating teams or resources

 

Advanced English proficiency is required, as you will regularly be expected to interact in English with external parties (e.g., clients, suppliers, or external partners), communicate in English with internal stakeholders (e.g., colleagues and other stakeholders), and work within an English-language technological environment as part of the responsibilities of this nationally scoped position.

 

 
Salary Range:  $20-$37
Performance Bonus or Sales Incentive Plan:  0%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …
Job Type:  This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

 

 

 

 

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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