Clinic Operations Coordinator

Location: 

Montréal, QC, CA, H3A 3J2

Req ID:  44275
Jobs by Category:  Health
Job Function:  Clinical / Medical
Status:  Full Time
Schedule:  Regular

Description

 

Schedule: Monday to Friday, (operational needs between 8:00 AM to 5:00 PM)
Status: Temporary mandate for 3 years (full-time) / 40 hours per week
Location: Downtown Montreal (Near Bell Centre) 100% in-person position
** Ideally, you should be able to get around by public transit

 

Join our team

 

The Montreal corporate center, one of the client’s three global centers, supports all global operations with 700 full-time employees. Health, safety, and environment (HSE) are core values for the client, who strives to maintain a sustainable HSE culture across all sites. The goal is to ensure a workplace free of injuries and illnesses by identifying and mitigating risks, and continuously learning from experience.

 

For decades, the client’s in-house medical center has provided primary health services and resources to its employees, including health consultations, health promotion, and absenteeism management.

 

  • Staffing for professional medical support services
    • Ensure availability and effective management of medical support staff
    • Manage daily medical activities for wellness and health initiatives in collaboration with the medical team
    • Coordinate on-site clinic operations
    • Manage and staff on-site medical clinic services
    • Summarize on-site medical clinic activities
    • Provide regular reports on clinic activities and performance
  • Case management progress
    • Track and report progress in medical case management
    • Performance of medical surveillance against the target
    • Evaluate and compare medical surveillance performance to set objectives
  • Progress/barriers of health and safety initiatives/programs
    • Analyze and report on the progress and barriers of health and safety initiatives and programs (e.g., surveillance program, wellness initiatives)
    • Establish a trends dashboard based on data
    • Create and maintain dashboards to track trends based on collected data

 

 

Qualifications

 

You are the missing piece of the puzzle

 

  • 5 years of experience in a relevant field
  • Bilingualism (English and French)
  • Flexibility in schedule and responsibilities
  • Positive and proactive attitude
  • Excellent computer skills and good knowledge of Microsoft Office (Outlook, Excel, Word)
  • Excellent communication skills
  • Strong autonomy and organizational skills (multitasking)
  • Adaptability in a constantly evolving environment
  • Customer service excellence orientation

 

#INDTH

 

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

 

Advanced knowledge of English is required, because you will interact in English with external parties (clients, suppliers, candidates, external partners...), as part of this position's main responsibilities, given its  scope.

 

 

Salary Range:  $23-$34
Performance Bonus or Sales Incentive Plan:  0%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.