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Clinic Operations Coordinator-TH

Location: 

Montréal, QC, CA, H3A 3J2

Req ID:  45544
Jobs by Category:  Health
Job Function:  Clinical / Medical
Status:  Full Time
Schedule:  Regular

Location: 600 Boul De Maisonneuve West – Mobile
Status: Permanent, 37.5 hours per week
Schedule: Monday to Friday (8:00 AM to 4:30 PM) – flexible


Why working for TELUS?

 
Work schedule Monday to Friday - NO nights or weekend shifts!!
Enjoy a health and dental benefits package that includes life and long-term disability insurance
Enjoy 3 “wellness” days per year in addition to the 3 weeks of vacation per base year we offer
Pension participation with a proportionate employer contribution of up to 5.8%
Access to TELUS Common Share Purchase
40% discount on an existing plan offered by TELUS/Koodo
Acquire essential skills and hands-on customer experience that will help you develop your career
Be in control of your training through a range of formal, informal and social training and development opportunities


Who are TELUS Health Care Centres?


We are a national network of healthcare professionals dedicated to the idea of controlling health risks, promoting healthier lifestyles and improving the well-being of patients. Our network of clinics is among the largest in the country.


We are committed to providing better healthcare resources for everyone. We rely on the power of technology to provide Canadians with the best health outcomes. Our digital solutions foster collaboration and effectiveness in so many ways, notably by putting entire teams of professionals in touch, by streamlining the processes involved and by giving patients a chance to take their well-being in hand.

 
The Impact You’ll Have and What We’ll Accomplish Together


The Clinical Operations Coordinator plays a key role as a resource person, ensuring operational coordination and communication between various stakeholders, including internal teams, clients, and suppliers. They are responsible for overseeing the smooth execution of seasonal vaccination campaigns, biometric programs, and occupational health clinics for our clients while maintaining a high level of service and satisfaction.
 

How You Will Make a Difference

 

  • Respond to initial client inquiries, provide information about services, and establish trusting relationships with clients.
  • Prepare, review, and finalize contracts for campaigns and services, ensuring compliance.
  • Coordinate with healthcare professionals and agencies to meet campaign needs.
  • Develop and adjust nurse and campaign schedules based on client needs and resource availability.
  • Ensure that equipment used during campaigns meets quality standards and is ready for use.
  • Organize and oversee services provided directly at client sites to ensure optimal delivery.
  • Handle administrative client complaints in the clinic.
  • Collaborate with senior management to optimize operations.


You Are the Missing Piece of the Puzzle

 

  • Completed high school diploma.
  • Minimum of two (2) years of experience in a medical field (an asset).
  • Essential bilingualism (spoken and written).
  • Strong knowledge of MS Office Suite (Word, Excel, Outlook).
  • Knowledge of medical terminology (an asset).
  • Flexibility.
  • Reliability and autonomy in the workplace.
  • Well-developed stress management skills in urgent situations.
  • Initiative, proactivity, and resourcefulness.


 
Salary Range:  $24-$36
Performance Bonus or Sales Incentive Plan:  0%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting is effective 2024 and may be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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