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Medical Office Assistant

Location: 

Montréal, QC, CA, H3S 2W1

Req ID:  54496
Jobs by Category:  Health
Job Function:  Clinical / Medical
Status:  Casual
Schedule:  Regular

Description

 

Location: 6100 du Boisé avenue, Montreal (100% in clinic, free parking available for team members)

Status: Casual (on-call)

Schedule: Variable hours between 7:30 a.m. and 6:00 p.m., up to 37.5 hours per week. Schedule generally published at least one week in advance. Occasional replacements may be required.

Desired availability : Immediate

 

Join our team

 

Our team of dynamic professionals is dedicated to providing efficient, confidential and flawless service delivery. Can you successfully navigate a fast-paced environment? Are you organized, methodical and do you have the ability to multitask? Read on!

 

Here’s the impact you’ll make and what we’ll accomplish together

 

Our medical office is the hub of transactions and patient/client relationships. You will be interacting with our clients on a regular basis, using various approaches and materials available to you. You will inform our clients about the status of their visit, documents or other information to be provided, about business processes, etc. You will liaise with our service providers to obtain medical results, in order to ensure timely finalization of files. You will also be required to collaborate with and to contact your internal, external and physician colleagues regarding the finalization of our medical records.

 

Here’s how

 

  • Respond to various client requests with courtesy, confidentiality and professionalism
  • Ensure complete management of records, call returns, on-site physician requests, etc
  • Accurately enter data into our computer systems and ensure records are kept up to date
  • Manage the ranking of results submitted to medical records
  • Track missing results
  • Finalize records within the prescribed time frame
  • Provide all records to medical staff for review and full medical condition assessment
  • Share results with corporate clients and sometimes candidates
  • Billing records
  • Ensure regular and rigorous follow-up of open files
  • Communicate and collaborate with different departments internally to optimize process and service delivery

 

Qualifications

 

You’re the missing piece of the puzzle

 

  • High school diploma
  • 1-2 years of experience in a similar position or in office work
  • Bilingualism (spoken and written)
  • Good knowledge of Microsoft Office (Outlook, Excel, Word), computer skills
  • Thorough, methodical, detail-oriented
  • Self-directed and organized
  • Focused on excellence in customer service
  • Demonstrated teamwork

 

Great-to-haves

 

  • Secretarial/Medical secretarial training
  • Experience in the medical field

 

Intermediate knowledge of English is required because you will occasionally interact in English with external parties (clients, suppliers, candidates, external partners, etc.) as part of this position's main responsibilities given its provincial scope.

 
Salary Range:  $20-$37
Performance Bonus or Sales Incentive Plan:  0%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …
Job Type:  This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

 

 

 

 

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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