Senior Marketing Communications Manager - Montreal

Description

TELUS unleashes the power of world-class networks to deliver the best solutions to Canadians at home, at work, and on the go. We leverage technology to break down barriers and enable everyone to reach their full potential.

Our culture centers on growth, innovation, and customer obsession. We're insatiably curious, embrace change, and take risks—learning quickly from our mistakes. Our growth mindset drives us to deeply understand what matters most to customers, enabling us to make decisions that prioritize them in everything we do. We build on everyone's ideas because we're stronger together, creating innovations that change lives across Canada.

Ready to shape how communities connect with Canada's most trusted brand?

We're looking for a strategic storyteller and digital marketing powerhouse to lead integrated marketing communications that drive real community impact. As Senior Marketing Communications Manager, you'll craft compelling narratives across social media, digital channels, and multi-channel campaigns that don't just reach audiences—they move them.

You'll be at the intersection of strategy and creativity, translating GTM initiatives into campaigns that spark conversations, build communities, and deliver measurable results. If you thrive on turning data into insights, content into connections, and ideas into action—this is your stage. You will develop and execute integrated marketing communications strategies that bring our brand to life in communities across Canada, leveraging social media mastery, digital innovation, and content excellence to create campaigns that matter.

What you’ll do

Social Media & Community Management:

• Develop comprehensive social media strategies across all platforms with content calendars and publishing schedules

• Monitor trends, manage community engagement, and respond to customer inquiries

• Develop and manage influencer marketing strategies and partnerships

Digital Marketing & Content Strategy:

• Design integrated digital marketing campaigns across multiple channels (paid social, display, search, email, web)

• Create compelling content strategies and materials to support product launches and community activations

• Ensure brand consistency across all digital touchpoints

Communications & Brand Messaging:

• Develop strategic communication plans and messaging frameworks for community initiatives and GTM campaigns

• Write and edit marketing materials (press releases, blog posts, newsletters, brand voice guidelines)

• Manage internal/external communications and coordinate media relations activities

Campaign Strategy & Execution:

• Lead end-to-end campaign development from strategy through execution, analysis, and reporting

• Manage campaign budgets, timelines, and cross-functional team coordination

• Coordinate with creative agencies for digital asset development

Analytics & Optimization:

• Analyze social media and digital campaign metrics to optimize performance

• Conduct data-driven campaign analysis and identify improvement opportunities

• Optimize campaigns based on performance data and insights

Stakeholder & Agency Management:

• Partner with sales, product, operations, and regional teams to align and localize strategies

• Manage relationships with external agencies and vendors

• Present campaign strategies and results to executive stakeholders

Qualifications

Education and Experience:

• Bachelor's degree in marketing, communications, journalism, or related field

• 7-10 years in marketing communications, digital marketing, or social media management

• 3-5 years in a senior or leadership role

• Proven track record of successful multi-channel campaign execution

• Deep knowledge of Quebec market cultural and linguistic specificities

• Telecommunications, technology, or B2C industry experience (asset)

Technical Skills:

• Expert knowledge of social media platforms and management tools (Hootsuite, Sprout Social)

• Proficiency in analytics platforms (Google Analytics, Adobe Analytics) and marketing automation

• Strong understanding of SEO, SEM, digital advertising, and CMS platforms

• Familiarity with Adobe Creative Suite and video editing software

• Knowledge of CRM systems and marketing technology stack

Interpersonal Skills:

• Exceptional written and verbal communication in French and English (bilingual essential)

• Advanced knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.) as part of this position's main responsibilities given its national scope.

• Strategic storytelling and creative problem-solving

• Data-driven analytical mindset

• Project management excellence in fast-paced environments

What we offer

More than a role—it's your platform to make an impact.

• Competitive compensation with performance bonuses, comprehensive benefits, and hybrid work flexibility. Access to cutting-edge tools, direct executive visibility, and the chance to lead strategic projects of national scope. We invest in your growth through professional development, certifications, and mentorship—because when you grow, we all win.
• Work in a culture that thrives on innovation and collaboration, where your campaigns create real impact across thousands of Canadian communities. You'll be at the forefront of Canada's digital transformation with a team that recognizes and rewards excellence.

Ready to turn strategy into stories and campaigns into community impact? Apply and let’s talk!