Senior Performance Analyst- Marketing and Community -Montreal

Description

Join Our Team!

TELUS' mission is to unleash the power of its world-class networks to deliver the best solutions to Canadians, at home, at work, and on the go. We make the world better by leveraging technology to break down barriers and enable everyone to reach their full potential. Our culture is fundamentally centered on a passion for growth, our deep desire to seize every opportunity and embrace change, our values inspiring excellence and the courage to innovate. 

At TELUS, we embrace a growth mindset rooted in learning—about our customers, from our mistakes, and from each other. We are insatiably curious and take calculated risks to innovate and create foundational knowledge that enables customer-centric decision-making. By building on everyone's ideas and leveraging our collective strength, we develop technologies and innovations that empower Canadians to achieve more and create meaningful change across the country.

What you'll do

As a Senior Performance Analyst, you will be responsible for creating, developing, and optimizing performance reports and dashboards to support sales teams and strategic decision-making. This role requires deep expertise in advanced report creation, data visualization, and self-service analytics solution development. Experience in marketing and finance is considered an asset, as it strengthens your ability to translate complex business requirements into actionable insights and strategic analytics solutions.

Performance Management:

• Develop budget and track performance

• Monitor gating KPIs, objectives by channels, all products, orders/GA, performance

• Create executive presentations

• Manage fiber construction performance: objectives|models|SBC

Community Analysis and Performance:

• Create and maintain community performance and GTM dashboards

• Conduct in-depth analyses to provide actionable recommendations

• Calculate and track ROI of community events and initiatives

• Analyze performance data to guide strategy

 Strategic Planning and Market Excellence:

• Support annual and quarterly planning with analytical data and forecasting (sales, sales channels, communities, deactivations, etc)

• Lead community analysis, selection, and prioritization

• Collaborate on creating localized surveys and research

• Provide recommendations for market excellence

Advanced Reporting and Dashboard Creation:

• Design and develop advanced reports and dashboards for sales teams

• Create complex and interactive data visualizations

• Develop custom performance reports according to business needs

• Optimize report and dashboard performance

Qualifications

What you bring

Education and Experience:

• Bachelor's degree in marketing, finance, mathematics, statistics, business, or related field

• Minimum 4-6 years of experience in reporting, analytics, or business intelligence

• Demonstrated experience in creating advanced dashboards and reports

• Knowledge of sales processes and business metrics

Technical Skills:

• Expertise in Tableau or Power BI 

• Proficiency in SQL and data queries( an asset)

• Advanced Google Sheets skills (formulas, pivot tables, charts)

• Experience with CRM systems and data platforms

Interpersonal Skills:

• Excellent communication skills in French and English is mandatory. Intermediate knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

• Analytical thinking and problem-solving ability

• Attention to detail and rigor in analysis

• Results-oriented with business acumen

Don't Miss This Opportunity

Transform data into strategic decisions. Apply today to become part of our high-performing marketing analytics team.