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Account Specialist, Inside Sales - Small Business Solutions


Montreal, Quebec, CA

Req ID:  22245
Jobs by Category:  Sales and Marketing
Job Function:  Sales & Professional Services
Status:  Full Time
Schedule:  Regular



Every day, our Small Business Solutions team enables Canadian Businesses to thrive through the power of the Internet; we make technology secure, simple, and worry-free.


As an Account Specialist, you will engage and acquire business clients operating in the Small Business space. A true self-starter, you are motivated by exceeding sales targets. 


What we offer you:


  • A competitive base salary and commission
  • A culture fostering a work environment focused on learning with ongoing training on the job.
  • A supportive environment that promotes recognition and feedback
  • Opportunities and support for growth and development
  • A chance to play a dynamic role within your community
  • A highly-engaged and collaborative environment that fosters spirited teamwork
  • Pension plan and Employee Share Plan with a generous company contribution
  • Comprehensive and flexible benefits and annual well-being allowance
  • Discounts on TELUS services and products


Here’s what we’ll accomplish together


Our highly motivated team has a proven track record of growing our existing client base, specifically targeting Small Businesses across Canada. We deliver best-in-class customer service and use a customer first lens for acquisition, marketing and sales execution.


Here’s how


  • Deliver best in class customer service, build strong relations, and influence decision makers
  • Generate connections via cold calling to identify key decision makers and generate growth opportunities and revenue
  • Prospect and acquire new small business accounts
  • Actively listen to customers, complete needs investigation and identify and recommend solutions from our Small Business suite of products and services
  • Build and deliver an accurate sales funnel and manage data in a Client Relationship Management tool
  • Keep up-to-date on relevant offerings in the market and effectively communicate our value proposition
  • Achieve monthly activation and revenue targets
  • Be a subject matter expert on our small business products and services




Do you have what it takes?


  • Post-secondary and/or equivalent experience
  • Sales experience (wireless industry not required, considered an asset)
  • Passionate about creating best-in-class customer experiences and proven track record of cultivating relationships
  • Strong negotiation and problem solving skills, known to be a creative thinker
  • Contagious and positive attitude and ability to quickly adapt to change
  • Effective communication and presentation skills and confident in leveraging your business acumen skills
  • A self-starter with a relentless focus on achieving sales goals with minimal supervision
  • Basic PC skills including familiarity with Word, Excel, PowerPoint or Google Workspace
  • Experience with Customer Relationship Management tools ( considered an asset


A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

Consecutive years our annual dividend payment has increased


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.