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Administrative Assistant - TELUS Health

Location: 

Montreal, Quebec, CA

Req ID:  27253
Jobs by Category:  Health
Job Function:  Clinical / Medical
Status:  Full Time
Schedule:  Regular

Description

 

Location: 600 De Maisonneuve Boulevard West, Montreal H3A 3J2
Status: Permanent, full-time (37.5 hours/week)
Schedule: Monday to Friday

 

Create exceptional customer experiences.

 

Join our team

 

Our team of dynamic professionals is dedicated to providing efficient, confidential and flawless service delivery. Can you successfully navigate a fast-paced environment? Are you organized, methodical and do you have the ability to multitask? Read on!

 

Here’s the impact you’ll make and what we’ll accomplish together

 

Our medical office is the hub of transactions and patient/client relationships.

 

You will be interacting with our clients on a regular basis, using various approaches and materials available to you. You will inform our clients about the status of their visit, documents or other information to be provided, about business processes, etc. You will liaise with our service providers to obtain medical results, in order to ensure timely finalization of files. You will also be required to collaborate with and to contact your internal, external and physician colleagues regarding the finalization of our medical records.

 

Here’s how

 

  • Respond to various client requests with courtesy, confidentiality and professionalism
  • Ensure complete management of records, call returns, on-site physician requests, etc
  • Accurately enter data into our computer systems and ensure records are kept up to date
  • Manage the ranking of results submitted to medical records
  • Track missing results
  • Finalize records within the prescribed time frame
  • Provide all records to medical staff for review and full medical condition assessment
  • Share results with corporate clients and sometimes candidates
  • Billing records
  • Ensure regular and rigorous follow-up of open files
  • Communicate and collaborate with different departments internally to optimize process and service delivery

 

 

Qualifications

 

You’re the missing piece of the puzzle

 

  • High school diploma
  • 1-2 years of experience in a similar position or in office work
  • Bilingualism (spoken and written)
  • Good knowledge of Microsoft Office (Outlook, Excel, Word), computer skills
  • Thorough, methodical, detail-oriented
  • Self-directed and organized
  • Focused on excellence in customer service
  • Demonstrated teamwork

 

Great-to-haves

 

  • Secretarial/Medical secretarial training
  • Experience in the medical field

 

Who are TELUS Health Care Centres?

 

We are a national network of healthcare professionals dedicated to the idea of controlling health risks, promoting healthier lifestyles and improving the well-being of patients. Our network of clinics is among the largest in the country.

 

We are committed to providing better healthcare resources for everyone. We rely on the power of technology to provide Canadians with the best health outcomes. Our digital solutions foster collaboration and effectiveness in so many ways, notably by putting entire teams of professionals in touch, by streamlining the processes involved and by giving patients a chance to take their well-being in hand.

 

 

A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

 

 

 

 

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.