Share this Job

Administrative Coordinator

Location: 

Montreal, Quebec, CA

Req ID:  31198
Jobs by Category:  Health
Job Function:  Clinical / Medical
Status:  Full Time
Schedule:  Regular

Description

 

Location: 600 De Maisonneuve Boulevard West, Montreal H3A 3J2
Status: Permanent full-time (37.5 hours/week)
Work hours: Monday to Friday (must be available between 7:00AM and 5:00PM)

 

Create exceptional customer experiences.

 

Join our team

 

Our team of dynamic professionals is dedicated to providing efficient, confidential and flawless service delivery. Can you successfully navigate a fast-paced environment? Are you organized, methodical and a skilled multitasker? Read on!

 

The impact you’ll make and what we’ll accomplish together

 

The Administrative Coordinator’s work is directly related to the success of our clinical activities. Your actions will have a direct impact on our patients’ experience. You will interact on a regular basis with doctors, medical staff and administrative staff, enabling them to carry out their work efficiently and make optimal use of their time. You will distribute patients’ charts according to their protocols, the type and time of their appointments, and resource availabilities. Your role is to maximize the customer experience while minimizing wait times for everyone. Finally, you will be in contact with colleagues from various departments to ensure optimal coordination of daily activities.

 

Here’s how

 

  • Distribute patient charts to healthcare professionals according to protocols, resource availability and certifications
  • Communicate all relevant information to keep the day running smoothly for your colleagues, doctors and superiors
  • Validate protocols, notes, documents, and patient signatures for each chart
  • Ensure that patients’ clinical activities are completed within the timeframes indicated in the established protocols 
  • Discharge corporate patients who have completed their visit 
  • Coordinate healthcare professionals’ breaks and meal times
  • Communicate and work with different internal departments to optimize processes and service delivery

 

Qualifications

 

You’re the missing piece of the puzzle

 

  • College diploma in an administrative field
  • 1 to 2 years of experience in a similar role 
  • Bilingual (spoken and written) 
  • Good knowledge of Microsoft Office (Outlook, Excel, Word), computer skills
  • Excellent communication skills 
  • Well-developed sense of organization and autonomy (multitasking)
  • Ability to adapt to a constantly changing environment
  • Committed to providing excellent customer service 
  • Proven team spirit

 

Assets

 

  • Experience in the medical field

 

A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

 

 

 

 

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.