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Archives Clerk - Clinic TELUS Health


Montreal, Quebec, CA

Req ID:  31885
Jobs by Category:  Health
Job Function:  Administrative
Status:  Full Time
Schedule:  Regular



Location:175 Stillview Ave., Pointe-Claire, QC H9R4S3
Status: Regular, full time (37.5 hours/week) 
Schedule: Monday to Friday 8:00AM-16h00 (flexible)


Create exceptional customer experiences.

Join our team


Our team of dynamic professionals is dedicated to providing efficient, confidential and flawless service delivery. Can you successfully navigate a fast-paced environment? Are you organized, methodical and do you have the ability to multitask? Read on!


Here’s the impact you’ll make and what we’ll accomplish together


Your role will be to ensure the digitization of medical records and results as well as the distribution of physical records and medical reports and results as well as the distribution of physical records and medical reports. You will assist different departments by performing various administrative support tasks. You will need to maintain a tracking system and keep it up to date on a daily basis. You will have to open electronic files and attach medical documents to them with extreme care. 


Here’s how


  • Verify the tasks
  • Scan files for the electronic medical records. Categorize and digitally file
  • Sort medical and administrative documents such as results, requests, notes, consultations, etc. 
  • Respond to requests for charts and other documents
  • Merge duplicate charts in EMR
  • Prepare copies of charts at MDs request
  • Work in implementing procedures to increase records management efficiency
  • Prepare files to be split in volumes, archived, destroyed, etc.
  • Review incoming faxes, sort and categorize
  • Sort mail, stamp incoming documents
  • Fax/email medical and administrative documents such as results, requests, notes, etc.
  • May need to prepare new records (patient files)
  • Other office activities, as required





You’re the missing part of the puzzle


  • Impeccable attention to detail – zero to minimal errors in filing/scanning
  • Autonomous and responsible
  • Good understanding of electronic records
  • Knowledge of medical terms
  • Speed and accuracy in task completion
  • Bilingual (English + French). Reading EN/FR at an advanced level
  • Be able to multitask
  • Be able to work in a team, show a collegial attitude by helping/training others
  • Be respectful and courteous to MDs, other staff and patients at all times
  • Adaptable
  • Ability to focus for long periods with not being easily distracted
  • Be dependable and punctual



A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.






We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

Physicians using TELUS Health electronic medical records

Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.