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Category Manager


Montreal, Quebec, CA

Req ID:  25701
Jobs by Category:  People & Culture, Finance and Corporate Affairs
Job Function:  Financial
Status:  Full Time
Schedule:  Regular


Join our team
Are you a strategic thinker? Do you have a track record of ideas, influence and impact? There’s a buzz around Procurement within TELUS. Why? We’re on a transformational journey towards our vision of Procurement 2022 and increasingly recognised by the business as a key enable to driving TELUS’ competitive advantage. It’s a ground-breaking ride with many complex challenges, opportunities to explore, and value we can add. We are redefining the procurement brand and advancing the service delivery model to make an even larger contribution to corporate priorities ultimately creating exceptional experiences for customers across Canada.
The Procurement team impacts everything and everyone. We optimize spend across all business units and provide savings that can then be invested to deliver innovative products, services, solutions and exceptional experiences to our customers. We’re the trusted business partner to senior leaders accountable for making informed decisions on strategic and operational expenditures. And knowing every team member buys something, we continuously strive to make the buying experience simple, easy and efficient. Our partnership model approach extends to suppliers who become strategic partners in our quest to deliver the best value, minimize risks, introduce innovation, and achieve the best results. Layering in technology advancements such as artificial intelligence and robotic process automation into our practice is world-class and opens our minds to the extent of new possibilities.
What YOU will do
The Category Manager is an individual contributor role within the TELUS Procurement team. The Category Manager has accountability for developing sourcing strategies and the strategic procurement of their respective category. In addition, the Category Manager is responsible for managing supplier relationships, including driving Total Value of Ownership and ongoing supplier performance, as well as coordinating efforts between internal stakeholders and the supplier account teams to meet procurement objectives.
The Category Manager will use their market knowledge to develop and deploy world-class approaches to spend management while utilizing e-procurement tools to deliver cost reduction. The Category Manager will also be responsible for negotiating, drafting, administering and managing commercial contracts.
The Category Manager is accountable for a portfolio of assigned vendors with a primary expectation to: deliver on Technology Services specifically in ITO IT Outsourcing, Business Process Outsourcing, BPO and Contact Center Outsourcing CCO, deliver on vendor negotiations driving value for money, execute sourcing strategies, spend category intelligence and analytics, contract negotiation, drafting and administration, and perform ongoing vendor performance monitoring and evaluation.


What YOU bring


  • Experience with working with BPO, IT Services and System integrators
  • Solid understanding of negotiation theory, strategies and practices
  • Good understanding of Strategic sourcing concepts and best practices, related to the procurement of products and services
  • Strong Strategic Vendor Management subject-matter expertise
  • Strong Contracting experience
  • Great communication and presentation skills


You're the missing piece of the puzzle


  • Applauded for your “can-do” attitude and belief in the art of the possible
  • Recognized for driving change and innovation
  • Regarded as an exceptional communicator, influencer and negotiator, able to build and maintain effective partnerships internally and externally with all stakeholders, including senior leaders
  • Noted as having strong business and financial acumen
  • Proven experience in leading supplier negotiations and structuring deals, including establishing contract terms and conditions (i.e. pricing, performance management and SLA development), drafting legal agreements, and implementing risk mitigation best practices
  • Sought out for your ability to seek out, analyze and translate facts, data and intelligence into key insights, concept and recommendations
  • With a reputation for project execution excellence and achieving results in a complex environment
  • With a Bachelor’s degree in any domain



  • Strong contract drafting skills
  • Strong financial acumen
  • Bilingual (English/French)



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization. ​

We are honoured to be recognized

2021 engagement score

Team members worldwide

# of years voted One of Canada’s Best Corporate Citizens


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.