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Installation Technician (Intello by TELUS Business)


Montreal, Quebec, CA Vancouver, British Columbia, CA Edmonton, AB, CA Abbotsford, British Columbia, CA Calgary, AB, CA Toronto, ON, CA

Req ID:  24034
Jobs by Category:  Technicians
Job Function:  Technicians
Status:  Full Time
Schedule:  Regular



TELUS Business Solutions is the leading national provider of technology solutions for hospitality and multi-suite customers. Our team enables exceptional guest experiences with innovative technologies, high-quality design and installation, and 24/7 bilingual service & support.


Here's the impact you'll make and what we'll accomplish together


As an Installation Technician, you will be responsible for the installation of Managed Wi-Fi networks for multi-suite customers, such as: hospitality, seniors living, and multi-family rental units. Your priority will be to offer extraordinary customer service while deploying wireless LAN equipment and on-boarding new customers.


Are you someone who:


  • Is passionate about technology, enjoys being part of a team and loves a good challenge
  • Takes ownership of every customer interaction, works to find creative solutions and challenges the status quo
  • Regularly advocates for the needs of friends, family and/or causes you're passionate about
  • Is comfortable with travelling interprovincial up to 100% of the time


What's in it for YOU?


Your rewards of starting your career with TELUS include an hourly wage of $20, starting wage will be determined based on your relevant education and experience, annual bonuses and sales incentives. We will offer you best in class training to start, employee share purchase plans, service discounts and more. You will have the chance to build a long-term career with a leading-edge team that strongly believes in giving back to the communities in which we work, live and serve.


Positions are currently available in the following locations:


  • Vancouver
  • Montreal
  • Toronto





You're the missing piece of the puzzle with:


  • Technical Diploma or equivalent work experience in installation of wireless/RF and/or networking hardware
  • Clean and valid Class 5 Driver's License or other provincial equivalent, a driver's abstract will be required
  • Handle a physically demanding workload, which includes heavy lifting, climbing ladders/poles, crawling in confined spaces and working in all weather conditions
  • Flexible to work various shifts: days, evenings, weekends, statutory holidays, to meet business needs
  • Fluent in English, with demonstrated professional oral and written communications skills, fluency in French is a great bonus
  • Self-motivated, demonstrate effective decision-making skills and can work with limited supervision
  • Mechanical ability and technical proficiency along with an ability to work aloft or on ladders
  • Ability to plan, organize and thrive in a dynamic, rapidly changing environment
  • Effectively work in a team environment and collaborate with other departments
  • Follow safe work practices and abide by all safety rules and regulations
  • Exhibit enthusiasm to continuous learning, high performance and have a demonstrated ability to learn and apply learned skills to related situations



A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.


Our team is all about making a connection with our customers and within our communities.

We are honoured to be recognized

Days volunteered in our communities.

3,300 +
Field service and support team members

1.5 to 4
Months of intensive training for new technicians and an award-winning certification program for career progression


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.