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Mission Critical Environment (MCE) Engineer / Network Planning Manager


Montreal, Quebec, CA Quebec City, Quebec, CA

Req ID:  28489
Jobs by Category:  Technology Solutions
Job Function:  Network & Engineering
Status:  Full Time
Schedule:  Regular



Join our team and what we’ll accomplish together

At TELUS, we pride ourselves on always putting customers first and they have been telling us that network reliability is one of their top priorities. We are paying attention. The Mission Critical Environment (MCE) team plays an integral role in transforming our networks to serve our customer’s needs. The MCE Power & Cooling team provides strategic and tactical planning support as it relates to infrastructure, and drives corporate energy waste reduction and management best practices for TELUS. Our team members are expected to think critically about our current infrastructure and processes, and turn these thoughts into actionable strategies that can be used to help define roadmaps that will allow our network to support our customers’ needs today and tomorrow. Our team’s ability to approach current processes and programs with a strategic mindset is paramount to supporting the reliability of the TELUS network. As part of this, we are involved in several different areas, including:


  • Infrastructure planning – upgrading and replacement
  • Outages and major failures – key learnings and expert advice
  • Energy management and waste reduction – less waste and maximized utilization = decreased load pressures and environmental footprint


This role will be responsible for Power & HVAC Systems Planning, Capital Management, Business Case Development, Creating and Releasing Tactical Project Plans, Resource to Design / Engineering, Business Support for Hosting and TELUS Collocation, and Liaise with Standards to Develop Common Standards and Practices for Power and Cooling Systems.

Here's How

As a member of the MCE Infrastructure team you will be an integral part of the Tactical and Demand Planning Team.  The MCE Tactical and Demand Planner focuses on network environment planning that supports a 12 – 18 month planning cycle. The Tactical planner efficiently maintains upgrades and grows TELUS infrastructure in governance with capital management processes. This is achieved in coordination and collaboration with various TELUS stakeholders, including MCE’s Strategic and Standards Planning teams.





What you bring


  • 5+ years of experience with strong working knowledge of Power Provisioning/Building Infrastructure and Network Provisioning and Capital Management processes
  • Must be familiar with AC Power systems, DC Power Plants, DC-AC Inverters, DC Battery Strings, DC Power Distribution elements (PDI, BDFB), UPS, Canadian Electrical Code, backup Generators, Fuel Systems and Monitoring with main focus on AC infrastructure
  • Working knowledge of how HVAC/mechanical systems interact and are interdependent with power systems in a network building
  • Telecommunications networks systems as related to Transport, Access, Switching and IP/Data, and/or data centre environments
  • Knowledge of the documentation and procedures related to Power and Cooling planning and provisioning process
  • Business Plan development and economic feasibility analysis
  • Project management fundamentals
  • Demonstrated ability to continuously improve their working environment, including processes and tools (i.e. proactively seeks out to fill gaps and overcome challenges)
  • Effective leadership skills and fundamentals
  • Strong presentation, oral and written general communication skills
  • Good technical writing skills to develop standards documentation
  • Strong interpersonal skills with the ability to negotiate with others and deal with a variety of contacts, both internal and external to the organization diversification within the team
  • Engineering degree in Electrical discipline, or if in another engineering field, must possess strong, related Electrical / Power experience
  • Licensed Professional Engineer, or designation in progress
  • College / technical diploma in related field with strong professional/technical experience will also be considered




  • Experience in a planning capacity/role is an asset
  • Strong consideration for those with communications/ICT experience (e.g. telecom, cable, data centre)


A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Million active users logging into My TELUS per month (consumer mobility).


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.