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Product Owner


Montreal, Quebec, CA

Req ID:  12302
Jobs by Category:  Sales and Marketing
Job Function:  Marketing Development Program
Status:  Full Time
Schedule:  Regular


Position Overview

As a Product Owner to drive the success of our digital experiences and manage end-to-end digital initiatives. You will work collaboratively with multiple digital teams across user experience, development, testing, analytics and vendor partners. This is a highly visible role, working closely with other product managers, marketing, design and IT teams across the business.
What you will be responsible for:

  1. Building a better and more consistent digital experience by owning, managing and continuously improving the UI components, code frameworks and digital standards
  2. Understanding the product’s vision and scope as well as the business outcomes and customer problems we are trying to achieve to ensure that a customer centric approach is considered and the quality of telus.com is optimal
  3. Delivering on product management plans, define user stories and milestones, prioritize user stories, assess risk, and monitor and facilitate progress throughout the product lifecycle
  4. Driving collaboration with cross functional team resources in delivering work in a lean way that builds trust, ownership and accountability
  5. Proactively work with the team to identify risks, prioritize them, and create plans to resolve in a timely manner
  6. Develop operational model including communication and adoption plan, feedback and incident management processes
  7. Consistently monitor adoption and reusability metrics for digital standards and components


What you’ll need to be successful:

  • 5+ years experience as a key member of a web/digital team leading the complete product/web development lifecycle from planning through to execution
  • Ability to communicate the strategic vision for long-term product roadmap of large and complex products
  • Strong project and process management skills, and the ability to lead cross functional teams
  • Experience with agile and/or lean start-up processes, minimum viable product or agile approach to web development
  • Knowledge of responsive, mobile first and web development processes
  • Excellent design sense, and interpersonal skills who has the ability to openly contribute ideas within a highly collaborative and cross-functional team
  • Strong communication and presentation skills
  • An independent thinker and self-starter; able to work effectively within a fast paced and changing environment
  • Strong negotiation skills to mitigate potential conflicts of interest that may occur between the different TELUS digital outcome teams, stakeholders and partners
  • Excellent strategic analysis and thinking, with the ability to interpret data and generate innovative and unconventional solutions
  • Accustomed to an extremely fast-paced environment, requiring juggling of multiple deadlines

A bit about us

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you’re helping us make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability —your unique contributions and talents will be valued and respected here. 

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.





Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

Consecutive years our annual dividend payment has increased


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.