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Senior Performance Analyst-Sales Support

Location: 

Montreal, Quebec, CA Longueuil, Quebec, CA Halifax, Nova Scotia, CA Toronto, ON, CA Calgary, AB, CA Vancouver, British Columbia, CA Laval, Quebec, CA

Req ID:  24892
Jobs by Category:  Operations
Job Function:  Sales & Professional Services
Status:  Full Time
Schedule:  Regular

Description

 

Join our team

 

We are currently seeking a motivated individual that is able to combine both a strong technical background and business acumen to help us create a critical link between data analysis and business intelligence.

 

Here’s the impact you’ll make and what we’ll accomplish together

 

With your help, the Sales Operations team will collaborate with key business partners to transform our Quebec specific strategy to improve our sales targeting processes, coverage model, compensation strategy, and sales reporting efficacy. You will collaborate on providing advanced analytics, insights and unbiased recommendations to enable our stakeholders and leadership teams to make informed business decisions.

 

Here's how

 

Responsibilities:

 

  • Contribute to analysis of data to optimize annual sales territory design and account coverage
  • Manage the tracking and reporting of various sales targets, forecasts and actuals, at the VP level and at the director, manager and account executive level
  • Develop a strong and collaborative interlock across Finance, Reporting, Marketing and Sales stakeholders
  • Explain complex concepts and analysis results to a diverse stakeholder community in business language
  • Extract, cleanse & modify raw data from various data sources, to conduct analysis and draw conclusions that drive our sales objectives
  • Balance the timely completion of analysis for multiple concurrent projects while maintaining high quality of output
  • Ensure the compensation program is executed as designed to meet TBS business objectives, including deep diving into issues that may arise

 

 

Qualifications

 

What you bring to the table

 

  • Strong project management skills to help deliver results in a complex and ambiguous environment
  • Superior communication and interpersonal skills; collaborative approach
  • Ownership mentality, bringing initiative and self-directed exploration to day-to-day activities; 
  • Ability to effectively manage ambiguity and change 
  • Capacity to break down and simplify complex, ambiguous problems 
  • Confidence to adapt to and manage changing (and occasionally conflicting) priorities
  • Naturally curious attitude and a determination to work around obstacles
  • Well-balanced time management skills while maintaining high attention to details

 

Required Knowledge

 

  • Deep MS Excel expertise (working with large datasets, advanced formulas, vlookup’s, pivot tables etc.)
  • Salesforce or other CRM exposure is beneficial 
  • Use of graphical data interfaces (e.g. Tableau, Einstein), and/or programming (SQL, Python, SAS)
  • Understanding of telecom business models, measures and metrics
  • Ability to produce database-driven reports as requested by stakeholders

 

Required Experience

 

  • Post-secondary degree in Business, Computer Science, and/or Engineering
  • Min 5 years of experience in business analytics

 

#LI-REMOTE

A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.

 

 

 

 

Operations

We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

1.4M
Days volunteered in our communities.

70%
Team members that work at home or are mobile.

15.2
Million customers that TELUS is serving across Canada.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.